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• Creating and managing orders and call-offs towards suppliers and track confirmations
• Monitoring deliveries, shipments, and stock levels
• Identifying and resolving material shortages, delays, and bottlenecks, including escalation

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Weboldal szövegeinek frissítése, karbantartása (landingek, funkcióoldalak, FAQ, blog/ismertetők – ami releváns)
• Új funkciók leírása: short & long form szövegek, release note jellegű anyagok, termékoldali magyarázatok
• Esettanulmányok készítése (sikertörténetek)

• Drive product features end-to-end with sleek, responsive UI improvements and seamless backend integration
• Leverage agentic coding assistants and AI workflows to accelerate delivery and automate engineering tasks

• Mobil fejlesztések megtervezése Android és iOS platformra.
• Programok elkészítése a specifikációk alapján React Native keretrendszerben.
• Fejlesztett alkalmazások utólagos IT támogatása.
• Tesztelések támogatása.
• Fejlesztések bevezetésének támogatása.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Zabbix monitoring rendszer üzemeltetése,
• Kizárólag a monitoringhoz kapcsolódó PostgreSQL és TimescaleDB üzemeltetése,
• Monitoring az OSI modell minden rétegében (hardvertől az alkalmazásig),
• Együttműködés az üzemeltetési és fejlesztési területekkel, architektekkel,
• Projektekben való részvétel.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Proactive review of partners’ operating environments to deliver training, documentation, and best practices in customer support
• Development of tailored support documentation and leading workshops to map out support models for new partnerships

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain the entitlement decision cache with invalidation on entitlement changes

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies