It contact állások, munkák Budapesten

Improve Yettel’s digital touchpoints, focusing on enhancing digital sales and customer care to deliver a seamless and effective customer experience....

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Facilitating and coordinating the transition between agile and waterfall methodologies becomes part of your role, ensuring that you identify the most suitable hybrid approach when necessary....

• Prepare offers for our MICE clients for their events in Hungary and all over the world
• Overlooking of event budgets
• Planning and coordination of confirmed events
• Communicating and keeping contact with our event planner clients
• Looking for new products, news on the market and suppliers

Provide oversight and supervision of all Hungarian ledgers, building a deep understanding of all accounts and acting as the primary point of contact for all related matters....

Building a deep understanding of the base, identifying opportunities and improvement areas, and monitoring the segment’s current performance and future needs, attitudes and insights allows you to directly influence smarter business decisions and stronger segment growth....

• Claims management tasks;
• Recording of claims received from the mailroom or electronically;
• Checking the completeness of the claim, obtaining missing documents;
• Consultation with the employer's medical experts, supervisors and legal department;

Plan, create, and evaluate individual online offers and performance campaigns, ensuring that digital sales and customer care goals are met through effective campaign execution....

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management
• Provide first-level resolutions and ensure proper ticket escalation when required

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

• Core Network Design, High and Low Level Design (HLD/LLD).
• Rollout activities and Acceptance testing of networks and/or their elements.
• Provide the contracted customer support services according to established processes like, Emergency support, CSR handling, Software upgrading, Network maintenance.

• Részvétel az IT Early Talent Programban a Contact Center technikai területén
• Projektanalitikusi feladatok ellátása az ITCOE belső kezdeményezéseiben
• Aktív részvétel a Genesys rendszerek napi szintű támogatásában és projektjeiben

• Create, process, and deliver a full range of invoices (pro-forma, intercompany, credit/re-bill, customs, cash-in-advance)
• Upload invoices to customer and government portals; onboard Veolia onto new customer platforms

• Acquiring and maintaining marketing authorizations.
• Creating the necessary submissions for authorizations and tracking them from the first documentation until authority decision.
• Monitoring relevant legal changes and verifying the accuracy of packaging materials and patient information leaflets.

• Handling incoming client calls regarding scam-type incidents
• Taking immediate measures and actions to help prevent further financial losses for clients
• Maintaining Contact with Partner Units
• Assistance in handling inquiries from regulatory and supervisory authorities

• Monitors supply shortages and excess stock, taking corrective actions and driving continuous improvement.
• Represents planning in key market and demand control meetings to support inventory management.

Owning assigned enterprise and institutional key accounts end-to-end, while developing and executing account strategies focused on long-term revenue growth....

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

Partner with engineering, finance, and product teams to track, analyze, and forecast AWS and cloud hosting spend across multiple services and environments. Lead ongoing cost optimization initiatives by identifying waste, working with technical teams to address the waste, optimize the spend, and...