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• Execution of end-to-end digital marketing campaigns for global events and congresses
• Creation, updating, and localization of high-quality digital assets including webpages, email campaigns, social media posts, and sales enablement materials

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• First-line support to employees and managers for SAP Concur platform users
• Support for expense claims and reimbursement processes
• Issue resolution related to system access and application functionality
• Communication with end users in German and English via ticketing system, email and telephone

• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders into digital campaigns content requests
• Instruction of stakeholders on new processes or requirements to increase efficiency

• Design, deliver, and continuously improve structured onboarding programmes for new sales hires
• Provide ongoing training and coaching to help frontline teams strengthen their skills, consistency, and confidence in their role

• System data maintenance and administrative activities for payroll, tax, social insurance, time, and benefits administration
• Customer service including inquiry resolution, request management, and troubleshooting related to pay, time, and benefits

• Learning needs analysis and partnership with internal customers for course content input
• Planning, organizing, and developing training content to meet specific training needs
• Creation and modification of e-content using authoring tools and software

• Support for Procurement and Finance related processes
• Support for end-users and super-users globally
• Support the Business Process Manager/Global Business Process Owner in adoption of Global Master Data Management best practice solutions and business processes

• Installation, configuration, and testing of the Roche IT portfolio
• Provision of high-level technical support for the systems and solutions of the RIS Portfolio
• Software upgrades and system adjustments
• Verification and approval of the operational quality of all system equipment

• Performing complete, stringent and timely training and learning related administrative and organizational tasks
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)
• Administering and updating learning catalog
• Managing course enrollments for learners

Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Driving the end-to-end market access journey within the Hungarian Healthcare System
• Shaping healthcare policy within the Hungarian Healthcare System
• Engaging strategically with stakeholders within the Hungarian Healthcare System

• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders and revision of digital campaigns content requests
• Instruction of stakeholders on new process or requirements to increase efficiency

• Roll-out global template solutions for the area of Finance/ Tax including solution documentation and implementation
• Test management
• Business process operations including integrated training management
• Evaluation of local GAP and design localization extension for the global template

• Expert consulting on holistic Cx initiatives with all chapters/parts of P&C
• Driving customer journey mapping and partnering across chapters on identified opportunities

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Supporting and partnering with business partners to execute paid media strategy
• Delivering a full suite of objectives across Roche online presence
• Managing end-to-end campaign coordination
• Directing external agency partners to ensure flawless workflow execution

• Coordination of subchapter operations
• Onboarding and mentoring team members
• Ensuring team proficiency in executing high-impact digital campaigns
• Providing strategic vision and direction
• Optimizing processes
• Managing escalations
• Ensuring seamless coordination among teams to achieve organizational goals