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• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance

• Learning about external workforce management at Roche globally
• Deploying solutions to support workforce strategies
• Analyzing data
• Generating reports and insights
• Preparing presentations
• Driving data-driven recommendations for decision making related to the external workforce

• Management of end-to-end recruitment and selection process including sourcing, screening, interviewing, assessing, and processing offers in Workday
• Execution of strategic sourcing and pipelining to engage passive talent for current and future complex role demands

• Execution of system data maintenance and administrative activities in Cornerstone and relevant Learning management systems
• Provision of non-systems related Learning process support

• Global product ownership for safety, health, and environmental compliance systems
• Monitoring corrective and preventive actions (CAPAs) and driving consistent application across global sites
• Documentation of process features, user stories, and requirements in technical platforms

• Lead intake, triage, and prioritization of Enterprise Web Product (Adobe Experience Manager) requests in line with business objectives
• Advise stakeholders on the effective use of Enterprise Web Product functionalities and best practices

• Booking complex invoices in accordance with Roche and local standards
• Full responsibility for the end-to-end accounts payable process
• Handling internal and supplier queries received by phone or mail in local language
• Processing and validating PO based and direct invoices and payment requests

• Assessment of compliance of employee expense claims against company policies, procedures and external regulatory requirements
• Determination of daily priorities for efficient and on-time delivery of tasks and milestones

• Capacity planning and resource allocation across creative teams
• Workflow coordination and on-time delivery across all projects and accounts
• Review of incoming briefs and definition of appropriate staffing solutions based on expertise, scope, timing, and priorities

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

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• RESTful API-k és mikro-szolgáltatások fejlesztése
• Adatbázisok kezelése és optimalizálása
• Szoftverek teljesítményének javítása és hibák keresése
• Meglévő kódok refaktorálása

Design, develop, test, document, and deploy high quality Salesforce solutions leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns...

• Coordinating diabetes product shipments via GLS courier services
• Registering, tracking, and maintaining product shipment data in Excel spreadsheets
• Scanning, archiving, and administering GDPR declaration forms

• Overseeing the full lifecycle of assigned Workfront tickets from intake to closure
• Reviewing ticket briefs and clarifying missing or unclear information with stakeholders
• Assigning designers based on availability and expertise

• Marketing/incentive programme setup in a dedicated system (MPS2) including programme writing, testing and checking against original intent of business paper
• Communication with Marketing/Sales/Finance/Campaigns Management Teams to be aware of all key issues

• Project delivery using agile or traditional project management methodology
• Coordination of daily project execution across the solution area by facilitating ceremonies such as scrums and sprint planning
• Maintenance of product backlogs
• Active management of action and decision logs

• Support transmission system operators and distribution system operators in planning the power grid of the future
• Work directly with clients as part of international consulting project teams
• Perform power system analyses including power flow, voltage, short-circuit, N-1, redispatch

• Following and maintaining work related processes
• Delivering quality work
• Completing tasks on or before deadline
• Ensuring compliance with SOX rules, policies and procedures
• Performing daily/weekly/monthly reconciliation tasks and investigating/correcting differences
• Participating in corporate reporting

• Design and evolve robust cloud-native services and platforms with end-to-end ownership from ideation and prototyping to deployment, monitoring, and iteration
• Influence technical direction without direct authority by identifying architectural pain points and improving engineering standards