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• Log incidents and service requests received via phone, email, chat, and web
• Manage and resolve tickets from creation to closure
• Achieve First Contact Resolution using available knowledge resources
• Escalate unresolved issues to higher support levels with relevant details

• Performing daily operational tasks (BAU request and incident handling, daily device/system check, preparation and local support for key meetings etc.) and provide ad-hoc VIP support
• Operate and maintain Creston based videoconference devices
• Cooperate with 3rd parties

• Supports the Fleet SuperCard team with day-to-day commercial and administrative operations.
• Processes and codes supplier invoices, ensuring accurate cost allocation, proper documentation, and timely payment processing.

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Collaboration with senior product managers to achieve product objectives
• Support of key projects within the product management team
• Collaboration with research, engineers and program management teams
• Support of new product development and product enhancements by creating product specifications

• Design and code clean, maintainable and high-performance custom-build solutions based on Java technologies and related frameworks
• Follow defined methodology and standards to create software of high quality
• Conduct code reviews and provide constructive feedback to team members

Support the development and optimization of the team's Responsive Content Library by uploading, organizing, and maintaining questionnaires and content to improve usability and AI readiness...

• Ensure timely and accurate responses to high volume service activities for both internal and external clients
• Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement

• Design and code clean, maintainable and high-performance custom-built solutions based on Java technologies and related frameworks
• Follow defined methodology and standards to create software of high quality
• Conduct code reviews and provide constructive feedback to team members

• Lead SAP implementation, migration, rollout, and transformation projects
• Manage full project lifecycle from initiation through go-live and hypercare
• Define project scope, objectives, timelines, budgets, and resource plans

• Design and develop interactive 3D, XR, and digital twin applications
• Create immersive visualization experiences for industrial, engineering, facility, and enterprise use cases
• Collaborate with 3D artists, designers, software developers, and engineering teams to build high-quality digital environments

• Understanding underlying data structure of an ERP system (Microsoft Dynamics 365 Finance & Operations)
• Creating technical specification (design) documents for functional requirements
• Managing existing and creating new automations using Alteryx, Python, SSIS
• Creating reports and dashboards in Power BI

• Project management and scheduling of large-scale infrastructure projects with focus on schedule, cost, and quality
• Stakeholder management including coordination of interdisciplinary teams and management of interfaces between clients, authorities, and service providers

• Coordination of new construction and refurbishment projects in substations
• Acting as central interface between engineering, planning, and implementation
• Coordination of internal technical disciplines and external partners
• Ensuring smooth project execution throughout all project phases

• Ownership and continuous improvement of the end-to-end sales operations process from quote creation through closed-won
• Identification and elimination of manual bottlenecks in the quote-to-cash process by designing and deploying intelligent automation and AI agents

• Motion design and production
• Lead motion design across brand touchpoints including social, digital campaigns, video, and event assets
• Develop concepts and storyboards before production starts
• Own video editing for digital and content marketing from brief to final delivery

Support the administration for the entire operational HR work along the employee life cycle for the United Kingdom and the BeNeLux countries...

Support the administration for the entire operational HR work along the employee life cycle for the United Kingdom and the BeNeLux countries...

• Managing the project lifecycle delivery of Sustainability & Climate Corporate Solutions for the Corporates client segment
• Serving as the dedicated client liaison during each project engagement

• reviewing and organizing product information
• supporting data accuracy
• helping with reporting and dashboards