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• Tracking competitor products, pricing, features, and market activity
• Monitoring automotive news, trends, and new product launches
• Analyzing competitor pricing and identifying opportunities for Ford
• Updating and maintaining market and competitor data
• Working with Ford of Europe, Brand, and Pricing teams

Workplace and operations management including overseeing day-to-day office operations, managing supplies and mail, and supporting office moves, renovations, and expansions...

• Effective implementation of the International pay plan and incentives to deliver business objectives
• Proactive recommendation of incentivisation to deliver product MTP targets
• Ensuring consistency across partnership and channel in different Regions and Verticals

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

Quality representative responsible for all QMS related and operational quality activities and issues relating to the commercial business...

• Creating and maintaining document templates in Global P&C Document Management Solution according to guidelines and guidance from Template Requesters
• Supporting the implementation of template automations in other P&C systems (e.g. ServiceNow, Workday)

• Handling sales orders from pharmacies, hospitals and wholesalers
• Performing complete, stringent, and timely tasks supporting daily affiliate operations
• Controlling, validating, and modifying customer orders in SAP
• Blocking orders as required by regional processes
• Identifying and resolving issues

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Cultivation of strong strategic partnerships with key senior global business stakeholders
• Development and support of short- and long-term learning strategies aligned with business goals
• Provision of subject matter expertise in adult learning and leadership of complex learning projects and programs

• Management of production projects end-to-end from briefing to delivery across multiple markets
• Building and overseeing production budgets with financial control and transparency
• Organization and coordination of shoots and post-production workflows

• Commitment to service level agreement for undisturbed business activities
• Ensuring technological architecture meets user requirements
• Supporting data maintenance related queries including data quality, lifecycle management and monitoring

• Vendor creation and maintenance in SAP
• Bank maintenance in SAP
• Vendor request validation and approval
• Participation in data cleansing activities

• Processing and reporting Individual Case Safety Reports (ICSRs) and device safety reports
• Utilisation of current and future safety systems and vendor services
• Co-developing innovative approaches for transformation and reporting of safety-relevant data beyond ICSRs

• Liaison with Ford of Europe CV Brand teams and NSC CV Product Marketing teams for product updates implementation
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs across Ford systems
• Preparation of different types of pricelists for FoE markets and NSCs

• Leading and mentoring subchapter members
• Designing tailored personal development plans
• Managing subchapter resources
• Optimizing team utilization
• Establishing process governance
• Attracting, recruiting, and onboarding content creation talent
• Fostering a culture of continuous learning and content excellence

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis