Technical support állások, munkák XI. kerületben

• Iparági szakértőként műszaki támogatás nyújtása belső és külső partnerek részére, technikai megkeresések kezelése
• Hibafeltárás, reklamációk szakszerű kivizsgálása és kezelése
• Homologizációs folyamatok koordinálása, kapcsolattartás OEM partnerekkel

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

Are you a talented problem-solver with a genuine interest in renewable energy? If you are a fluent Dutch speaker based in or around Budapest, we want you on our team! We are looking for a skilled Dutch-Speaking Technical Support Analyst! In this role, you will be at the heart of our operations,...

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

• Supporting and lifecycle management of IT devices
• Managing local projects related to ATM operations
• Coordinating and participating in off-site activities at ATM locations
• Delivering technical support during internal and external audits

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Lead Software Development: Take the lead in designing, developing, and maintaining complex software applications to meet project requirements.
• Design Collaboration: Collaborate with cross-functional teams to define design specifications and details, taking into account diverse perspectives.

• Demonstrate visible safety leadership and ensure compliance with all HSE aspects in maintenance operations.
• Support the transition to reliability-centered operations and monitor progress; identify and remove barriers to success.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Spearheading the assembly and commissioning of state-of-the-art machines and production lines across international sites.
• Fine-tuning machines, troubleshooting, repairing, and providing on-the-ground production support.

• A helpdesk csapat vezetése, mentorálása és fejlesztése (rendszeres státuszok, teljesítményértékelés, képzési terv)
• Jira jegykezelési rendszer felügyelete és SLA-k betartásának biztosítása
• Technikai támogatás koordinálása (L1–3. vonal közötti együttműködés), összetettebb incidensek kezelése

• Technical oversight, validation, and optimization of injection-molding processes and tools
• Evaluation of suppliers’ technologies and development of improvement proposals for implementation
• Technical support for new partners and coordination of their production readiness

• Act as a key link between Sales, Customers, and Product Management, playing a central role in our business success
• Provide technical support for our customers and carry out analyses and solution development
• Optimization and market launch of new solutions