Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Service+desk+agent állások, munkák Budapesten
12 db találat
Szűrés
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Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...máj. 13. -
Handle end user calls and web queries in Czech/Slovakian and English Act as the first point of contact for the customer Precise administration Act as primary contact between customer and resolving group Keep the user informed, own and follow up ongoing casesmáj. 13.
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Du nimmst 1st Level IT Support-Anfragen selbständig und professionell entgegen Diese Anliegen löst du telefonisch und schriftlich Du agierst als Schnittstelle zwischen den Kund*innen und dem 2nd Level Support Du erstellst und kontrollierst Störungstickets Du pflegst unsere Wisse...máj. 12. -
Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...máj. 10.
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Provide efficient technical support at L1 or L1.5 Levels. Deliver telephone support primarily in German to ensure customer satisfaction. Maintain 24/7 telephone availability, including holidays and weekends, working in 3 shifts. Receive, categorize, and offer initial support for...máj. 10. -
Role Outline Working within one of the organisation’s campaigns the successful candidate will be responsible for providing comprehensive Voice and Email support to its Customers. This will range from offering end user support to co-ordination with vendor, client problem managemen...máj. 09. -
Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...tegnap 14:00
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Work location : Mill Park ( incl. Hybrid working mode ) Ready to work in different shifts with a support window of 24 / 7 -dedicated to 1 project. Ensuring that staffing and skill levels are maintained throughout operational hours by managing shift staffing schedules, Floor Man...máj. 12.
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Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standar...máj. 13. -
Cash (O2C) Agent ensures customer’s orders are correctly loaded onto the system, that any queries... , enter orders, claims, invoicing, and handle claims and returns. Supports Customer Service Desk and... requests Contact with planning, order desk (OD), supply chain and transport Manage invoicing, claims... , returns, credit notes Provide support to Customer Service Desk (CSD) & local sales team and...máj. 13.
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Cash (O2C) Agent ensures customer’s orders are correctly loaded onto the system, that any queries... , enter orders, claims, invoicing, and handle claims and returns. Supports Customer Service Desk and... requests Contact with planning, order desk (OD), supply chain and transport Manage invoicing, claims... , returns, credit notes Provide support to Customer Service Desk (CSD) & local sales team and...máj. 11. -
to Cash (O2C) Agent ensures customer’s orders are correctly loaded onto the system, that any queries... supplies, enter orders, claims, invoicing, and handle claims and returns. Supports Customer Service Desk... and requests Contact with planning, order desk (OD), supply chain and transport Manage invoicing... Customer Service Desk (CSD) & local sales team and internal/ external customer Understand local...máj. 11.
