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• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Review, validate, and process employee expense claims in our expense claim system in line with company policies, approval frameworks, and internal controls.
• Ensure compliance with local legislation, taxation rules (including VAT/GST), and company financial policies.

• Review, validate, and process employee expense claims in our expense claim system in line with company policies, approval frameworks, and internal controls.
• Ensure compliance with local legislation, taxation rules (including VAT/GST), and company financial policies.

• Ordering office supplies and handling day-to-day office needs
• Coordinating with building management, cleaning services, and other vendors
• Helping keep the office running quietly and smoothly in the background
• Supporting onboarding and offboarding

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Apply payments to customer accounts
• Clearing customer accounts in a timely manner
• Manage and store remittance advices
• Provide evidence of the unapplied payments, Support the Cash Collection team – working together as a customer of the SSC
• Offset customer credits and debits
• Query handling

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• HR Administration: Manage the full employee lifecycle administration, including onboarding, offboarding, organizational changes, and labor law documentation.
• Contract Management: Prepare employment contracts, amendments, and other HR-related legal documents.