Open állások, munkák Budapesten

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Supporting our customers in Hungary and CEE
• Processing quotations, orders, delivery schedules and shipping in SAP
• Reporting and documenting for traceability and quality insurance
• Proactive customer service and product advice
• Cross-team coordination and communication for the benefit of our customers

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Prepare payment proposal and payment files according to SOPs
• Ensure the Payments are executed on time as per the Bank Cut off time
• Coordinate any payment exceptions and promptly follow up with bank POC for resolutions
• Perform bank clearing and prepare payment forecasts

•Dokumentumok automatizált feldolgozása (PDF, Word, képformátumok). •Szövegek elemzése, strukturálása és értelmezése NLP technikákkal. •LLM alapú feldolgozó pipeline-ok építése és tesztelése (promptok, hívások, workflow-k). •Adatkinyerési, kategorizálási és analitikai feladatok megoldása. •Chatbot...

• alkalmazások telepítési folyamatának automatizálása és felügyelete,
• a fejlesztők munkájának támogatása a Kubernetes alapú konténerizációs környezetben, valamint a CI/CD folyamatok fejlesztésével,
• CI/CD pipeline-ok fejlesztése és karbantartása (Azure DevOps, Git CI/CD, Helm charts),

• Provide first-level IT support as the initial point of contact for customers
• Handle end-user requests via phone, email, and ticketing tools
• Accurately document and log incidents and requests in the ticketing system
• Escalate issues that cannot be resolved at first level to Level 2 support teams

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

Define and drive the product vision, strategy, and long-term roadmap for Telecom BSS capabilities, ensuring alignment with business objectives and customer outcomes....

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

Coordinating the Group-level account planning framework and leading the development of key customer account plans by identifying needs, prioritizing initiatives, and defining clear action plans, ensuring implementation in line with strategic directions...

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• AI use case-ek technikai specifikációvá alakítása
• Architektúra tervezés és döntéshozatal
• PR review és technikai minőségbiztosítás külső AI mérnökök munkájában
• RAG, LLM és agent-alapú megoldások tervezése és validálása
• Stakeholder demók működő prototípusokkal

Handle overall team management including resource allocation, retention and engagement working with and by coaching team members...

Lead international supply chain projects, including outsourcing, relocation, tendering and onboarding processes, new product implementations, and supplier optimization...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Managing administrative processes related to completed rentals
• Handling post-rental financial and administrative tasks
• Recording post-rental charges (damages, penalties, additional fees) in the fleet management and billing system
• Monitoring outstanding balances and customer accounts

• Supporting the Brand Manager in the execution of brand strategies, including both ATL and BTL marketing initiatives.
• Planning and delivering brand activations on time and within budget
• Coordinating closely with creative and media agencies to ensure consistent brand messaging