Ügyfélszolgálat állások, munkák Budakalászon

• Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)
• Handling incoming requests and dispatching cases to the appropriate internal teams
• Creating and managing tickets in internal systems
• Preparing quotations in ticketing systems and/or SAP

• Szoftverfejlesztési projektekben való részvétel (belső igényfelmérés, tesztelés, projektmenedzsment támogatása)
• Adatgyűjtés, adatelemzés
• Jelentések készítése
• Kapcsolattartás külső partnerekkel
• Kommunikáció a szervezet különböző részlegeivel
• Üzleti folyamatok optimalizálása

Coordinates the execution of MOL Group business, functional strategy in their department, focusing on areas performing core business functions....

Ensure the efficient operation of IT purchasing and ordering procedures working closely with IT, Accounting teams and suppliers to obtain quotes and proposals, submit purchase orders, receipt goods, handle invoice queries, manage returns and supplier queries....

• Installation, configuration, upgrade, and maintenance of Oracle Database software
• Ensuring high availability and performance of critical databases
• Administration of Oracle RAC, Data Guard, ASM, RMAN
• Performing regular backups, restores, and disaster recovery tests

Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice....