English speaking állások, munkák

• Entering customer orders and following them up
• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner

• Order management for small accounts
• Special orders, credit notes, returns creation
• Order adjustments: quantity, price, blocks
• Stock availability check to inform dealers
• General inquiries from clients
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed

• Receipt / Download / Accept cases from Document Exchange Tool or electronically (or any other source)
• Translation of all relevant European Non-English information from source documents to English (if required) and updating relevant fields in Standard Adverse Event (AE) form

• Customer Service
• Finance
• Administration

• Oversee customer catalogue pricing, IT product updates, and End-of-Life transitions
• Coordinate with customers and global IT suppliers to update catalogues and procure products
• Ensure global pricing availability and escalate issues when necessary

• Service window: Monday to Friday 8 am - 6 am
• On site work once a week
• Provide exceptional support for our applications and associated services

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

• Plan and run campaigns across TikTok, Instagram, and beyond
• Collaborate with international clients and exciting creator talent (nano to macro influencers)
• Create engaging briefs and campaign comms tailored to Gen Z & millennial audiences

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

Invoice & Payment Processing: Generate and send invoices to dealers and OEM clients promptly, including manual invoicing for orders leaving the France warehouse. Process payments received via checks, ACH, credit cards, or other methods, and apply them accurately to customer accounts with proper...

Invoice & Payment Processing : Generate and send invoices to dealers and OEM clients promptly, including manual invoicing for orders leaving the France warehouse. Process payments received via checks, ACH, credit cards, or other methods, and apply them accurately to customer accounts with...

Invoice & Payment Processing: Generate and send invoices to dealers and OEM clients promptly, including manual invoicing for orders leaving the France warehouse. Process payments received via checks, ACH, credit cards, or other methods, and apply them accurately to customer accounts with proper...

Invoice & Payment Processing: Generate and send invoices to dealers and OEM clients promptly, including manual invoicing for orders leaving the France warehouse. Process payments received via checks, ACH, credit cards, or other methods, and apply them accurately to customer accounts with proper...

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Manage the travel team mailbox and support employees with travel inquiries
• Assist with travel bookings and resolve booking issues
• Maintain user accounts and corporate credit card profiles
• Communicate with external travel providers and maintain supplier relationships

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Collaborate with internal teams (Sales, Finance, etc.)

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

• Manage and track sales orders from receipt to fulfillment.
• Provide customer support via phone and email, handling inquiries, orders, billing issues, and shipping information.
• Coordinate communication and collaboration between internal departments such as printing, logistics, marketing, and finance.

• Managing assigned customer accounts in accordance with internal policies and compliance standards
• Identifying and resolving issues through root-cause analysis and ensuring timely follow-up
• Supporting system and process improvements
• Creating reports and monitoring customer orders

• Assist with HR processes from onboarding to offboarding
• Manage and update employee records and documents
• Maintain and update HR databases
• Handle and archive paper-based documentation
• Respond to employee inquiries via email
• Keep HR administration systems up to date