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• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Assist in monitoring and managing bad debt customers submitted for TCI and third-party collection
• Perform provision calculations and reporting for the designated market
• Track and allocate incoming payments from insurance companies and third-party collection agencies

Take ownership of our paid search & shopping operation: a portfolio of 60+ Google Ads accounts across 6 brands and 35+ markets, with more launching every quarter. You'll work directly with the founder (a hands-on PPC specialist who will train you on our stack) and report to our CMO. Manage and...

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Részvétel új projektek vagy funkcionalitások megtervezésében és időköltségének felmérésében
• Új funkcionalitások megtervezése és megvalósítása új vagy meglévő webes alkalmazásokhoz

• Servicenow platform testreszabása és fejlesztése az üzleti igényeknek megfelelően
• Integrációk tervezése és megvalósítása meglévő rendszerekkel
• Új modulok és alkalmazások fejlesztése és implementálása
• Folyamatos együttműködés a projektcsapattal és a belső ügyfelekkel

• Development of the Tulip OS
• Maintenance and support of bootloader, kernel, and userspace for Tulip hardware
• Working alongside product management and customers to identify key features and product performance
• Maintaining the Tulip Operating System including building, packaging, and support

• a cég weboldalainak kezelése, aktuális tartalommal való feltöltése;
• új weboldal fejlesztési és elindítási folyamatainak teljes körű menedzselése, koordinálása a külső partnerekkel
• közösségi média platformok kezelése és tartalomkészítés (Facebook, LinkedIn, stb.).

• Extract Information and Analysis of Clients and their Structure using different reporting techniques – primarily writing SQL scripts, gathering data from the Data Warehouse
• Create and update complex reports, dashboards on sales data for our senior stakeholders – with the help of different BI Tools

− Opportunity to gain practical experience in administrative and organizational tasks within an international company. − Support daily business operations and contribute to the efficient running of the team. − Involvement in meeting coordination, documentation, reporting and data management...

• Assist in talent acquisition and recruitment processes, coordinate EB actions
• Conduct employee onboarding activities/Buddy Program and help organize training & development initiatives

• Process and manage customer orders from order entry through invoicing.
• Check accurate customer master data and contract and forecast availability
• Coordinate with internal stakeholders to resolve order, delivery, stock, and invoicing issues

• Process and manage customer orders from order entry through invoicing.
• Check accurate customer master data and contract and forecast availability
• Coordinate with internal stakeholders to resolve order, delivery, stock, and invoicing issues

• webes fejlesztési feladatok önálló és felelősségteljes elvégzése
• Laravel alapú rendszerek fejlesztése és karbantartása
• HTML, CSS, Bootstrap és PHP alapú elsősorban frontend fejlesztési feladatok;
• státuszriportok készítése, dokumentálás

• Handling incoming client calls regarding scam-type incidents
• Taking immediate measures and actions to prevent further client claims.
• Maintaining Contact with Partner Units
• Assistance in handling inquiries from regulatory and supervisory authorities

• Work closely with the Plant Manager and site management team.
• Prepare presentations, meeting materials and minutes, and help follow up on key actions.
• Coordinate business travel, expenses, customer and partner visits, and internal events.

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures