Position part time állások, munkák

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

• Perform collection related activities such as dunning, reporting, disputes resolution and accountreconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection

• Monitor data across the firm using Aladdin’s Thresholds Reporting System
• Investigate data and prepare accurate reports (e.g., Major Shareholding, Net Short Selling, Takeover Panel) to regulators and companies within prescribed timelines

• Printing, signing, and filing HR documentation
• Supporting occupational health administration tasks
• Assisting monthly payroll by collecting absence-related documents and managing time-off entries
• Supporting the drafting of offer letters and employment agreements

• Governance: Act as the primary liaison between the Hungarian entity and Global HQ.
• Consultation: Provide expert input on localization projects and the development of our "NaVi Services."
• Meetings: Lead weekly PM and QA meetings, and conduct 1-to-1 HR sessions to ensure performance accountability.

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• Gather, document, and prioritize business and system requirements in close collaboration with stakeholders
• Identify areas for improvement and propose solutions that drive process efficiency and business value

• Develop diagnostic and troubleshooting functions to quickly identify root causes and propose correct corrective actions
• Collaborate closely with system and function owners in development projects to ensure strong diagnostic support built in

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• Contribute to the design, review, and testing of secure components
• Support the planning and coordination of penetration tests with the Testing team

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