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• Own the consolidated product portfolio roadmap across Education, Athletes Pathways and Advisory.
• Establish common product management standards and coherence across products in terms of target audiences, value propositions, pricing logic, delivery model, resource needs and expected contribution.

• Lead, coach, and develop the Key Account Management team to drive customer acquisition, strategic account growth, and commercial excellence.
• Participate in setting revenue targets and sales forecasting.

• Aktiver Zimmervertrieb: Neukundenakquise und Betreuung von Bestandskunden im B2B-Segment (Corporate Accounts, Reiseveranstalter, Reiseagenturen).
• Vertragsverhandlungen: Selbstständiges Aushandeln von Firmenraten, Rahmenverträgen und Gruppenkontingenten.

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build AI solutions for intelligent document understanding

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• content calendarok tervezése és összeállítása
• a kreatív csapat briefelése és a tartalomgyártási folyamat koordinálása

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Driving the end-to-end market access journey within the Hungarian Healthcare System
• Shaping healthcare policy within the Hungarian Healthcare System
• Engaging strategically with stakeholders within the Hungarian Healthcare System

• Selling complex service-based solutions across Big Data, Cyber Security, Salesforce, and broader IT service portfolios
• Identifying client business challenges and translating them into tailored solution proposals and value propositions

• Installation, maintenance, and seamless operation of Roche Information Solutions Portfolio
• Optimal system performance and high-quality user experience through regular upgrades and proactive technical support

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support by responding promptly and accurately to internal and external customer requests

• Integrációs megoldások tervezése és dokumentálása a legjobb gyakorlatok és vállalati irányelvek mentén
• Integrációs elvek és stratégiák formálása és fenntartása az Integration Architect csapattal együttműködve

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Develop strategic customers by major industry segments and grow sales to these accounts along the supply chain
• Drive regular customer engagement, pipeline creation, oppor­tunity follow-up, and sales growth in align­ment with area sales priorities

Developing scalable workflows for lead capture, enrichment, segmentation, nurturing, scoring, routing, lifecycle management, and campaign follow-up....

• Advising on sales force effectiveness topics
• Owning segmentation and targeting cycles
• Updating customer universe and route-to-market
• Designing and governing the sales incentive plan including target setting, rules, settlement and performance monitoring