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Global Service Excellence Manager (w/m/d) Komax AG Global Service Excellence Manager (w/m/d) Your tasks: Define, harmonize, and continuously improve global service processes throughout the entire service lifecycle. Drive collaboration, alignment and decision-making across Service, Sales,...

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Entwicklung und Umsetzung der Sales- und Marketingstrategie zur Steigerung von Umsatz, Marktanteil und Markenbekanntheit
• Positionierung des Unternehmens als führende Lifestyle- und Wellness-Destination in enger Zusammenarbeit mit der Geschäftsleitung

• Develop and implement a Pharma & Med DACH commercial strategy to drive revenue growth and market expansion
• Set sales targets, KPIs, and performance metrics aligned with company growth objectives

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its customers in enhancing efficiency and sustainability within the process industry. Bilfinger’s comprehensive portfolio spans the entire value chain, from consulting & engineering to prefabrication &...

• Collaboration with partner functions such as sales, commercial, distribution, and finance to fulfill customer requests and resolve issues
• Professional customer support to German-speaking customers via email and other communication channels

• Develop and execute targeted outbound sales campaigns to generate high-quality leads and opportunities.
• Collaborate with the sales team to align messaging, identify ideal customer profiles, and optimise lead nurturing tactics.

• You support the development and maintenance of customer-oriented web applications and reusable frontend components
• You contribute to the development and maintenance of backend services and APIs with a focus on user and role management

Tackling tasks: Monitor and follow up on Green Factory Solutions related classification of opportunities in CRM module of SalesForce...

• Design lean and efficient operational structures for collaboration across factories and countries
• Collaboration with regional sales team to develop competitive bid strategies and optimized business models

• Supervise and support a team of sales teams/agents to achieve individual and team targets
• Giving technical demonstrations and proposing technical solutions to end-users
• Providing technical support to distributors' sales force
• Visiting prospective customers to develop new opportunities

• Research PHP, Magento or Shopware performance topics, and analyze and mine our aggregated performance data for valuable insights to write about
• Produce content about PHP, performance, profiling, and Tideways for blog posts, videos, podcasts, webinars, or conferences

• Set up and develop our group-wide integration platform based on Workato and SAP BTP
• Build the first business-critical integrations from end to end
• Develop Workato recipes, APIs, webhooks, events, and SAP interfaces
• Connect SAP and non-SAP applications across our European organization

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Ügyfélélmény- és adatvezérelt projektek megvalósítása
• Ügyfélfolyamatok mély megértése és hatékony támogatása modern CRM és Customer Data Platform megoldásokkal
• Részvétel komplex, adatvezérelt Customer Experience projektekben
• Tanácsadói és fejlesztői feladatok kombinációja

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Ownership of B2B marketing campaigns supporting brand visibility, demand generation, lead generation, pipeline growth, and customer acquisition
• Building and developing brand visibility through international events and conferences

Architect AI Workflows: Design, deploy, and govern E2E, multi-step Agentic AI solutions and automations that target high-volume processes, cross-team friction, and manual back-office tasks....

• End-to-end management of modern data platform implementations built on Databricks
• Running all scrum ceremonies for data engineering and data science teams
• Tracking budgets and optimizing compute costs
• Managing technical risks such as data quality and pipeline bottlenecks

A beérkező leadek gyors és pontos feldolgozása, kapcsolatfelvétel és igényfelmérés. Online és személyes demók megszervezése és megtartása, ajánlatok utánkövetése, valamint az érdeklődők végigvezetése a teljes értékesítési folyamaton egészen a szerződéskötésig. Fontos a saját értékesítési pipeline...