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• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

Staff Frontend Engineer (f|m|d) | (80-100%) | Hybrid working model | Zurich Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We operate...

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Ügyfeleink számára készített Google Ads, Meta (Facebook/Instagram) és TikTok Ads kampányok tervezése, beállítása és optimalizálása.
• Kampánystruktúrák kialakítása, célzások, hirdetésszövegek és vizuális anyagok összehangolása a marketingstratégiával.

• Planning, executing and optimizing global digital marketing campaigns across key channels such as Google Ads, Meta Ads, LinkedIn Ads and Display
• Media buying and strategic purchasing of ad space to reach target audiences effectively and efficiently through media agency

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Primary HubSpot administration including architecture, workflows, lifecycle stages, integrations, scoring models, nurture programs, and reporting
• Management and optimization of integrations across HubSpot, SalesLoft, 6sense, ZoomInfo, Sequel.io, and SugarCRM

• Maintaining seamless communication and quote to cash process flows between Order Fulfillment and other departments such as IT, TS, Sales, Sales Support, Renewals, Products
• Project coordination for Order Fulfillment
• Managing projects such as task automation and coordination of support tickets with IT

• Kreditorenkontierung und Fakturierung inkl. Monatsabschluss
• Tägliche Gästeadministration/Gästeberatung und Ansprechperson für Gäste und Besuchende
• Bedienung Telefonzentrale, Empfang/Rezeption
• Erstellen von Vertragsunterlagen
• Verwaltung und Bestellung von Büromaterial und Drucksachen

• Leadership, coaching, development and inspiration of an international team of Tender Specialists across multiple European countries
• Fostering a high-performance culture focused on collaboration, quality, accountability and continuous improvement

Pályakezdő fejlesztőt keresünk, aki nyitott az AI és automatizáció világára, és szívesen dolgozna valós üzleti problémák megoldásán. Nem elvárás, hogy minden technológiát magabiztosan ismerj már az elején, de fontos, hogy legyen programozási alapod, érdeklődj a modern fejlesztési eszközök iránt, és...

• Act as the first point of contact for leisure FIT and group inquiries via phone and email, ensuring prompt and professional responses
• Support sales conversion by qualifying client needs and assisting with proposals, RFPs, and site inspections

Support the business of the Investment Banking Division...

• Leading, coaching and developing a German-speaking quotes team
• Fostering a collaborative and high-performing culture
• Coaching team members through regular feedback, performance conversations and development planning

• Analysis and documentation of business requirements for customer engagement, personalization and marketing technology solutions
• Support of the orchestration of marketing messages across multiple customer touchpoints ensuring personalized and consistent customer communication

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Drive sales initiatives tightly aligned to market realities and group targets
• Identify, quantify, and act on sales trends and performance gaps using rigorous market and data analysis
• Own sales forecasting and reporting end-to-end: Targets, dealers, tools and clear accountability for results

• Design, development, and operation of data-driven PMO reporting and process solutions using Microsoft Power Platform, Python, and cloud technologies
• Integration and harmonization of data from different systems related to planning, reporting, and project management

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Üzleti folyamatok automatizálása n8n-ben és/vagy Make-ben
• AI workflow-k készítése (OpenAI, Claude, Gemini stb.)
• API integrációk fejlesztése
• webhookok, REST API-k használata
• Python scriptek készítése az automatizmusok támogatására
• adatfeldolgozás (JSON, XML, CSV)
• különböző rendszerek összekötése