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• You act as a reliable first point of contact for our customers and prospects, answering general inquiries via email and phone.
• You resolve everyday customer inquiries efficiently and work closely with our Level 2 team to route more complex questions to the right experts.

• You act as the primary and reliable point of contact for our customers and prospects, handling inquiries via email and phone.
• You work closely with other departments to find quick, comprehensive solutions for more complex customer questions.

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Primary adviser on sales force effectiveness topics
• Ownership of segmentation and targeting cycles, customer universe and route-to-market updates
• Design and governance of the sales incentive plan including target setting, rules, settlement and performance monitoring

• Establishment and expansion of a customer network
• You actively manage relationships with your contact persons and build new sustainable customer relationships in order to develop further growth potential

• Map the market and analyze to understand and direct where our best chance of success are.
• Identify key stakeholders within potential customers and initiate first business with accounts.
• Coach the local sales teams to guide and support their activities.

• Supporting monthly forecasts, reporting, and variance analysis
• Analyzing data, resolving discrepancies, and performing financial reconciliations
• Coordinating inputs from different teams and ensuring accurate and consistent reporting

• Designing data pipelines
• Implementing data pipelines
• Testing data pipelines
• Optimizing data pipelines
• Automating data extraction, loading and transformation
• Developing automated data acquisition solutions
• Ensuring compliance with data security standards
• Analyzing data flows and processes

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems

• You provide technical leadership to all team members and support them in aligning their work with the team's quality and performance expectations.
• In your role, you take disciplinary responsibility for direct reports and guide their development in day-to-day collaboration.

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

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• Providing professional support to operational teams regarding compliance with company policies and emerging risks
• Leading and/or participating in internal control related projects and initiatives
• Supporting departmental workstreams

• Lead complex PCB redesign and electronics development projects from requirements definition through production release.
• Own the technical planning, execution, risk management, and tracking of electronics development activities.

Act as the central subject matter expert for transfer pricing governance, ensuring compliant and scalable transfer pricing processes across the Group....

• Provide expert (German) VAT advice for business projects and respond to day-to-day VAT questions from internal stakeholders.
• Support the Region Europe on European VAT matters and collaborate closely with local finance and business teams.

• Responding to immediate security threats on BT and commercial networks globally
• Working in a 24x7 Cyber Security Operation Centre environment
• Detecting, analysing, and responding to cybersecurity incidents using technology and processes

• Architecture leadership for business systems transformation and service operations
• Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

• Budget and business plan development including consolidation of budget input and support reviews with European and global team
• Monitoring and reporting including support for financial close by consolidation of actuals, gap analysis, reserve calculation and forecasting

Checkport: Head of Operations (M/F/D) Aviation connects the world, and Swissport makes it happen. Every year, we serve nearly 250 million passengers, welcome six million guests to our airport lounges, and handle more than five million tons of air cargo at over 300 airports in nearly 50 countries....