Service desk 2nd level support állások, munkák

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion.
• Design, develop, test, deploy and maintain software in a thriving environment.

• Hívások, bejelentések fogadása, adminisztrációja a Service Desk rendszerben
• Felhasználói támogatás nyújtása (helyszíni, távoli)
• Kliens oldali szerviz tevékenység ellátása
• Raktárkészlet kezelése, hozzákapcsolódó adminisztrációs feladatok
• Telefonközpont mellékek adminisztrációja

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Customer Service & Supply Chain Coordinator - Travel Retail The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in more than 90 countries worldwide, with a network of almost 5,000 retail locations....

Define and implement the operational and technical strategy for customer support ticket handling. Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests. Virtually manage and mentor engineers embedded across product teams. Establish a roadmap for...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Student Support - Investor Operations 60-80% Job Description We are looking for a detail-oriented and motivated student support to join our dynamic Investor Onboarding team. As a student support, you will play a key role in ensuring the integrity of our investor data and supporting the seamless...

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

• Create clear, user friendly copy for UX/UI, support content and other communication materials.
• Coordinate and continuously improve translation workflows and processes, collaborating closely with internal teams and external partners

Guiding the Kotlin backend developers in designing, developing, and maintaining software applications, while setting technical direction and upholding code quality standards Collaborating with the software architect to define and evolve system architecture for enhanced scalability, performance, and...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Conducting mathematical research in one of the above-mentioned subfields. Developing software packages to support the research project. Publishing research results and presenting them at conferences Contributing to teaching activities and, if required, supervising student assistants. ...

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues

Construction Support Engineer Company Description Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. Transforming Waste into Value At Kanadevia Inova, we pride ourselves on...

• Work closely together in a team of Sales Managers and Customer Sales Support
• Support the sales team in physical and digital customer interactions (e.g. (online) product demonstration, social selling, LinkedIn…)
• Qualify leads and conduct first outreaches

• Herzlicher Empfang unserer Gäste bei der Anreise, damit sie sich vom ersten Augenblick an wohlfühlen
• Professioneller Check-in und Check-out mit unserer Hotelsoftware „Protel"
• Proaktive und zuvorkommende Beratung und Betreuung unserer anspruchsvollen Gäste bei unterschiedlichen Anliegen

You will be a part of the Field Applications Specialist Team and report to the Field Application Manager responsible for providing frontline support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting. You will help drive revenue growth while...