Service desk 2nd level support állások, munkák Fejér megyében

• Ügyfélmegkeresések fogadása és kezelése (e-mail, telefon)
• Felhasználók támogatása hardver- és szoftvereszközök használatában
• Informatikai eszközök telepítése, konfigurálása és üzemeltetése
• Windows kliens- és szerverrendszerek kezelése
• Hálózati és hardveres problémák diagnosztizálása és megoldása

• Take part of Flow Chart, FMEA, CP preparation
• Understand customer driven processes and distribute information for the wider team (warranty/specific q. req)
• Regular monitoring and communication of customer requirements issued on the customer portal
• Take part of internal audits

• Ensure excellent customer service throughout company processes to maintain high customer satisfaction
• Act as a key liaison between customers and internal departments (Sales, Production, Logistics)
• Serve as the first point of contact for customers, handling daily business-related inquiries

• Development/Changes and commissioning of PLC/HMI software for production equipment/machines
• Development/Changes and commissioning of Robot applications (preferred ABB/Fanuc)
• Manufacturing Execution System (MES) configuration/maintenance – key user
• Troubleshooting of equipment/machines and MES

•    Vevői megrendelések nyomon követése a teljes alkatrész-üzletág folyamaton keresztül, kapcsolattartás a kereskedelmi irodákkal, mérnöki csapattal és vevőkkel. •    Ütemezett kiszállításhoz kapcsolódó adminisztrációs feladatok ellátása.  •    A szállítmányozással kapcsolatos napi...

Ensure that HARMAN has properly considered the Voice of the Customer throughout product development and production; Use knowledge of the customer’s product and processes to drive customer satisfaction....

• Oversee multiple small to mid-sized programs across SBU.
• Support Business Case activities from intake to SOP including, but not limited to:
• Contribute to financial reviews with CAM Lead and CG Leads.
• Support customer claim activities, monitor and drive actions, and validate completeness.

• Oversee multiple mid to large programs across regions and SBU.
• Lead Business Case activities from intake to SOP including, but not limited to:
• Lead financial reviews with CAM Lead and CG Leads.
• Support customer claim activities, monitor and drive actions, and validate completeness.

Value Stream Responsibilities: •    Master Scheduling, Planning and Date Management o    Understand the order requirements and the execution plan developed at quotation phase by the quote coordinator, verify the order lead time and take the appropriate actions in case of misalignment o    Order...