It helpdesk agent állások, munkák

Troubleshooting and resolving advanced issues related to the iREMS software Providing advice and expert knowledge by email, chat, and web channels Working closely with Product Development and DevOps to diagnose problems and deliver solutions Liaising with the software development team Delivering...

Ticket administration Taking and managing calls in the Service Desk Providing User Support On-Site Providing User Support Remote Providing client-side support activities Managing inventory and related administrative tasks Administration of PBXs Support Mobile Devices Smartphone Participation in...

• Install and configure computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Troubleshooting concerning system and network problems, diagnosis and solving hardware/software errors
• Providing support including procedural documentation Supporting

Contribution to Customer Platform team for fraud prevention solution Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability Design and implementation of client and database-related application features Maintenance and development in NodeJS,...

• Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the order
• Based on customer request checking the availability of the inventory
• Follow up with the customer
• Backorder reporting Processing the orders of consignment stock

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

Irodanyitás és felelősségteljes jelenlét: Te indítod a napot: a pontos érkezést követően az érintőkártyás rendszerben aktiválod a munkaidődet, és gondoskodsz az iroda pontos nyitásáról. Nyitástól zárásig jelenléteddel biztosítod a folyamatos ügyfélfogadást. Üzleti környezethez illő, professzionális...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Office Management & Events: Du sorgst für einen reibungslosen Büroalltag (Büromaterial, Früchte, Post, Dienstleister), unterstützt bei Firmenevents und sorgst für eine angenehme Büroatmosphäre...

• Sicherstellung für den gesamten Betrieb der IT-System- und Applikationslandschaft mit rund 350 Clients und etwa 120 Servern inkl. Netzwerk, Server, Active Directory und Data Center
• Hauptverantwortliche Betreuung und Weiterentwicklung unserer M365 Umgebung

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

Support the execution of effective local partnerships with merchandise partners, manufacturers, and brands in accordance with established guidance. Focus on implementing category selections to increase overall value for both business and customer objectives....

M365 Collaboration engineer Job Description As an M365 Collaboration engineer, you will be the driving force behind our Microsoft 365 platform strategy - championing adoption, governing the platform at scale, and building solutions that empower end-users across the organization. You bridge the gap...

• Lead Reporting: Create FVL P&L statements, market and business analysis, and financial and operational performance reports.
• Performance Analysis: Analyze business performance, identify pain points, and make proactive improvement suggestions.

A portfolio of independent businesses, managed with a long-term objective to create value for generations. This means portfolio companies are a basis to secure dividends for the shareholders while being actively managed in order to generate long-term returns. Currently, the Haniel portfolio which...

• Act as a technical expert in SAP EWM software development based on strong hands-on experience
• Implement requirements defined by the customer or SAP EWM Customer Support Consultant
• Develop, enhance, and modify existing solutions, including new implementations where required

End-to-end MES project implementations Solution analysis including assessment, requirements, process design, solution design Solution implementation including configuration, development, testing Implementation and support of VB.NET based software solutions Development support and troubleshooting in...

B2C support csapat szakmai vezetése és támogatása Napi operatív ügykezelésben aktív részvétel (ticket handling) SLA-k, ticket volume és support metrikák követése Zendesk alapú működés optimalizálása Ügyfélkezelési és support stratégiák kialakítása Webshophoz kapcsolódó folyamatok és FAQ tartalmak...

• Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view
• Define the architecture - Create structures of distributed systems in close collaboration with other experts

• Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view
• Define the architecture - Create structures of distributed systems in close collaboration with other experts