Technical support analyst állások, munkák főiskolai végzettséggel

• Take ownership of customer issues and ensure they are resolved efficiently and effectively;
• Diagnose and troubleshoot hardware and software problems to identify appropriate solutions;
• Escalate unresolved issues to the appropriate internal teams, following standard procedures;

IT & Telecom Support Engineer / Technical AnalystAt Salt Business, we bring the world of communication and IT technologies closer to companies, aiming to delight our customers with expertise, simplicity, and commitment. Within Salt Business customer service, we act as dedicated and personal...

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....