Elemző munkatárs állás, munka
Manage inbound queries via multiple channels (phone, email, chat) from employees Leverage knowledge base to provide consistent customer service and solutions to employee/manager inquiries Educate employees and managers on HR resources available to them and encourage the use of s...ma 15:40
1134 Budapest, Váci út 37.ACT as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of I...tegnap 10:35
As a Second Level Service Desk Analyst your main goal is: Provide support on IT infrastructure related issues to customers Assign more complicated problems to the correct support IT teams Instruct users on ICT processes Document new technical solutions Document and share best p...jan. 26.