Technical support engineer

Jelentkezem

Cég neve

XPG CEE Kft.
Munkavégzés helye

1097 Budapest, Könyves Kálmán körút 34.
Profession Prémium

Nézd meg a jelentkezők átlag bérigényét! Ft/hó

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Biztosított eszközök
- Laptop
- Mobiltelefon
Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Főiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Provide technical support and guidance to the authorised repairer network in vehicle diagnostics, troubleshooting and repair procedures.
Support dealers in resolving complex technical cases and coordinate technical escalations with the OEM Technical Support team.
Support the warranty claim process, including claim preparation, validation and follow-up with the authorised repairer network.
Deliver and organise technical and system-related training to the authorised repairer network.
Support the implementation and monitoring of campaigns, service actions and recalls, ensuring timely execution across the network.
Conduct network audits covering Aftersales processes, warranty claim procedures, technical standards and reimbursement processes.
Maintain regular communication with the OEM regarding technical cases, product issues, campaigns, recalls, training and other Aftersales-related topics.
Support the development and implementation of Aftersales processes, standards and technical documentation.

Requirements

Technical education, preferably in automotive engineering, mechanical engineering, electrical engineering or a related field.
Experience in (automotive) technical support, diagnostics, workshop operations, aftersales etc.
EV and ICE vehicle technologies knowledge.
Understanding of vehicle diagnostics, electrical systems, high-voltage systems and modern vehicle architecture.
Fluent English, Hungarian language knowledge
Strong communication, presentation and analytical, problem-solving skills.
Ability to understand and interpret technical documentation, diagnostic information and repair procedures.
MS Office skills and the ability to work with automotive systems and digital platforms.
Valid driving licence – Willingness to travel within the CEE region as required
Strong focus on resolving technical issues.
Structured, organised, proactive and able to manage multiple tasks and priorities.
Comfortable working in an international and multicultural environment.
A strong communicator who can effectively cooperate with technicians, dealer management, internal teams and OEM representatives.
Confident in delivering technical training and presentations.
Flexible and willing to continuously develop their technical knowledge, particularly in the rapidly evolving AI and EV industry.

Nice-to-have

Romanian language knowledge

What we offer

Attractive office work environment (Budapest Liberty Office) with home office option after the probation period
A cohesive team, a friendly environment in everyday work
Monthly cafeteria plan with optional items, annual (performance-based) bonus
Life and accident insurance, as well as entitlement to private healthcare services
Other benefits (e.g. fruit day, possibility of language courses, company events)
An opportunity to join a fast-growing international AI brand and play an important role in developing its Aftersales operations in the CEE region.
A dynamic and international working environment with direct interaction with the OEM.
Opportunities for professional and technical development through OEM training and certification programs.
The opportunity to work with the latest AI and EV technologies and vehicle systems.
A role with significant autonomy and direct impact on the development of the authorised repairer network.
Competitive compensation package and benefits.
Business travel opportunities within the CEE region and to OEM training locations

Workplace extras

Cafe
Shower
Bicycle storage
Parking
Sports facilities
Free fruits, snacks

Company info

Would you like to participate in the development and operation of the leading mobility service provider in Central and Eastern Europe? Join a Hungarian automotive group with stable foundations, which is not only a significant player in Hungary, but also dynamically expanding in many surrounding countries! AW Distribution is the largest member of the AutoWallis group, listed in the premium category of the stock exchange, with the largest sales revenue, which handles the wholesale of Alpine, BYD, Dacia, Farizon, Isuzu, Jaguar, Land Rover, MG, Opel, Renault, XPENG, NIO and KGM brands. We are present not only here, but also along the Adriatic, in the Balkans, and in some other neighbouring countries.

If you are passionate about automotive technology, enjoy solving complex technical challenges and would like to be part of the rapidly developing EV industry, we would be pleased to hear from you.

Jelentkezem