Technical Support Engineer (m/w/d)

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OPT Machine Vision GmbH
Munkavégzés helye

Németország
Profession Prémium

Nézd meg, mennyire felelsz meg ennek az állásnak. Mennyire passzolok?

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

• Pre-Sales Collaboration: Work closely with the Sales Team throughout the sales cycle to design and recommend optimal vision proposals, including cameras, lighting, optics, software, etc.

• Technical Demonstrations: Design and execute in-lab tests, customer-site demonstrations, and presentations at trade shows, seminars, and industry events to showcase OPT's capabilities.

• Post-Sales Support: Provide ongoing technical support to existing customers using tools like CRM, email, phone, and MS Teams. Troubleshoot issues on-site and deliver timely, effective resolutions.

• Customer Engagement: Travel to customer sites across the designated territory for pre• and post-sales visits, ensuring seamless implementation and fostering long-term relationships.

• Travel Requirements: Willingness to travel domestically and internationally, with estimated overnight travel up to 25%.

Requirements

• Education: Bachelor's Degree or Diploma in Electrical Engineering, Electronics, Automation, or a related field.

• Experience: Minimum of 2 years of experience in machine vision, industrial automation, technical support, or field service engineering.

• Technical Skills: Hands-on experience with industrial cameras, vision lighting, lenses, and vision software. Familiarity with OPT products is a plus.

• Mindset: Customer-oriented with a proactive, responsible, and solution-driven attitude.

• Collaboration: Ability to work independently and as part of a collaborative team in a fast-paced environment.

• Excellent communication and presentation skills, with fluency in English and German (both written and spoken).

What we offer

You have long-term job security with a permanent contract.
Experience strong team spirit and a supportive working atmosphere.
Feel comfortable in a modern working environment.
Enjoy exciting career opportunities for personal growth.
Access regular training to continuously improve your expertise.
Private parking is available for you at any time.

Company info

OPT MACHINE VISION is a global pioneer in the industrial machine vision industry, specializing in high-end components such as lighting, lenses, industrial cameras, code readers and 3D laser profilers. With a dedicated team of over 2,100 employees worldwide, we empower OEMs and system integrators across the globe to solve complex imaging challenges. Join our Stuttgart office and become part of a fast-growing, technology-driven team that is shaping the future of automation.