Site Reliability Engineering Specialist

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BT ROC Kft.
Munkavégzés helye

Budapest

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárt technológiák
- TROUBLESHOOTING LINUX TESTING SERVICENOW ANSIBLE PYTHON BASH NETWORK JIRA
Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Operational reliability, performance and resilience ownership of the Global Fabric NaaS platform
Support and troubleshooting of microservices, APIs and integrations across the NaaS ecosystem
Diagnosis and resolution of production issues across Kubernetes-hosted applications, Linux systems, networking, Kafka, APIs and service integrations
Support of safe, automated change into production using CI/CD, GitOps and automated testing
Improvement of observability, monitoring and traceability across the platform using Dynatrace, Prometheus, Grafana, Elasticsearch and Kafka
Support of BT’s move towards end-to-end tracing and service traceability, implementation and improvement of synthetic monitoring, tracing and service flow visibility
Participation in major incident resolution, root cause analysis and post-incident improvement activities
Management of incidents, problems and changes through ServiceNow and tracking defects and improvements in Jira
Automation driving through Ansible, Python, Bash or similar tooling to reduce manual effort and operational risk
Mentoring and support of L2 engineers by improving troubleshooting practices, runbooks and operational readiness
Building strong knowledge of the end-to-end customer journey and ensuring operational decisions are aligned to customer impact

Requirements

Strong Linux and system administration experience, including server and compute management
Experience deploying, supporting and troubleshooting containerised applications in Kubernetes
Experience using monitoring tools such as Dynatrace, Prometheus, Grafana, Elasticsearch and Kafka
Experience supporting large-scale, high-availability services in an ISP, telecom, NaaS or network-centric environment
Experience with CI/CD, GitOps and safe production deployments
Experience with scripting and automation using Python, Bash, Ansible or similar
Growth mindset with self-driven attitude towards learning new skills and aiding the development of others

Nice-to-have

In-depth knowledge of network protocols, including BGP, IS-IS and MPLS
Understanding of synthetic monitoring, telemetry and end-to-end service visibility
Experience of resilience, disaster recovery, chaos engineering or high availability testing
Ability to manage incidents through ServiceNow, track defects and continuous improvements in Jira

What we offer

Competitive advertised salary

Company info

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.