Állás részletei
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Cég neve
Huawei Technologies Hungary Kft.
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Munkavégzés helye
Budapest -
Egyéb juttatások
- Cafeteria
- Munkába járás támogatás
- Egészségbiztosítás
- Sport támogatás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Beosztás szerinti munkarend
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Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Egyetem
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies.
- Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.
- Interact with leading engineers around the world.
- Partner with HUAWEI CLOUD teams to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal teams on how to improve our services.
- Drive projects that improve support-related processes and our customers ‘technical support experience.
- Work on critical, highly complex customer problems that may span multiple HUAWEI CLOUD services.
- Apart from working on a broad spectrum of technical issues, an HUAWEI CLOUD Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
Requirements
- Majoring in Telecommunication / IT / Computer Science / Engineering / or other related technical discipline.
- Excellent spoken and written English skills
- Strong communications skills, effective, polished interaction with the customer to gather information quickly
- Passion for technology and customer support
- Strong ability of cross-team collaboration
- Excellent problem solving and troubleshooting skills, able to use various data collection tools and methodologies to analyze problems,determine root cause and develop solutions
- Knowledge about linux, windows, network, storage are the basic requirement. Rich experience about security, big data, AI, database, docker, coding should be preferred.
- Able to work in 24/7 rotating shifts
What we offer
- Support for commuting to work (BKK travel pass)
- SZÉP card
- Discounted gym benefit support
- Private Health Insurance (Medicover)
- Regular team building programs
- Easy access, modern working conditions in the city center of Budapest (bike friendly workplace)
- Free parking
- Free coffee
- Young and motivated team
Work extras
- Corporate events
- Bicycle storage
- Parking
- Free coffee, soft drinks
Állás, munka területe(i)
Álláshirdetés jelentése