Senior People Support Operations Specialist - German speaking [BD-RPSOSSGS26]

Our client is one of the world's leading healthcare companies, operating in more than 150 countries.
On behalf of our client, we are looking for a Senior People Support Operations Specialist who will provide direct end-to-end support across a wide variety of HR-related transactions for the company’s Austrian employees.

• End-to-End Support: Anticipate and respond to requests concerning HR policies and programs, including the full employee life-cycle, (e)learning, compensation & benefits, mobility, and pay & time management.
• Resolution & Routing: Address questions directly using online resources and telephone, or expertly route complex issues to specialized HR areas.
• Data & Documentation: Process various paper and electronic forms while performing essential data maintenance and analysis to ensure system integrity.
• Project Leadership: Contribute to or lead projects focused on process improvement and operational excellence.
• Mentorship: Act as a vital resource for colleagues with less experience, providing functional guidance and supporting the onboarding of more junior team members.
• Global Collaboration: Interface directly with Global IT and HR departments to resolve cross-functional issues.
• Autonomy: Work independently within established guidelines, receiving minimal guidance while maintaining high standards of quality.

• Minimum 1 year of experience in HR operations
• Fluency in both English and German (written and spoken)
• Strong stakeholder management skills: you demonstrate resilience and assertiveness, with the specific ability to provide firm guidance to strong-willed stakeholders within the Austrian market
• You have a "can-do" attitude and the ability to work independently while remaining a supportive team player
• You are comfortable handling data maintenance and managing multiple priorities simultaneously

• Attractive and competitive benefits package
• Hybrid working model
• Stable corporate background in a globally recognized company
• Dynamically growing organization that has continued to expand even during challenging times such as Covid
• Numerous opportunities for professional and personal development
• Employee-friendly company culture that values collaboration and well-being
• Continuous learning and training opportunities