Senior Commercial Contract Lead

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

• Experienced in post-contract commercial management, data analysis, and contract negotiation.
• Skilled in project and change management with strong commercial acumen.
• Adept at building relationships up to C-Level and influencing strategic decisions.
• Comfortable in fast-paced environments, with a proactive and analytical mindset.
• Fluent in English with excellent communication and presentation skills.
• Background in telecommunications or outsourcing sectors is desirable.
• Holds an MBA or equivalent professional qualification; WorldCC/IACCM certification is a plus.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

• Opportunity to manage high-value commercial relationships and influence strategic outcomes.
• Exposure to complex contract negotiations and commercial decision-making.
• Work within a global organisation with a strong focus on innovation and transformation.
• Collaborate with senior stakeholders across multiple markets and functions.
• Be part of a team driving customer satisfaction, retention, and revenue growth.

• Advanced commercial contract management and negotiation techniques.
• Strategic thinking and problem-solving in high-impact scenarios.
• Stakeholder engagement and executive-level communication.
• Data-driven decision-making and financial modelling.
• Governance and risk mitigation in complex commercial environments.