Senior Commercial Contract Lead

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

• Post-contract commercial subject matter expertise with demonstrable ability in data analysis and contract management skills.
• Support contractual negotiations,.
• Knowledge of contract change management and project management experience.
• Good commercial acumen, contractual awareness, and accounting knowledge (required).
• Good relationship builder, with personal impact to build credibility with customers and key internal stakeholders, with effective relationship building up to C-Level.
• Good communication skills, both written and verbal, at a senior level with customers and internally.
• Knowledge of sales, account management, and commercial operations processes.
• Experience in developing and managing complex telco/outsource contracts.
• Knowledge and understanding of commercial contractual issues and ways to mitigate commercial risk.
• Comfortable working in a fast-paced environment with an ability to deal with ambiguity and be a proactive self-starter.

• Telecommunications or outsourcing industry experience (desired).
• Fluent English language skills (required)
• 5+ years of experience in a global organisation 
• 5+ years of experience in commercial function with virtual teams.
• Advanced MS Office (Excel, PowerPoint, Word).
• Experience in coordinating projects - Project management methodologies.
• Background in data analysis and developing commercial models.
• Data-driven with strong analytical and insight focus.
• Accounting, Pricing, Commercial knowledge/experience.
• Contract management experience - WorldCC/IACCM certification or equivalent (desired)
• Fluent English language skills

• Opportunity to manage high-value commercial relationships and influence strategic outcomes.
• Exposure to complex contract negotiations and commercial decision-making.
• Work within a global organisation with a strong focus on innovation and transformation.
• Collaborate with senior stakeholders across multiple markets and functions.
• Be part of a team driving customer satisfaction, retention, and revenue growth.

• Advanced commercial contract management and negotiation techniques.
• Strategic thinking and problem-solving in high-impact scenarios.
• Stakeholder engagement and executive-level communication.
• Data-driven decision-making and financial modelling.
• Governance and risk mitigation in complex commercial environments.