Állás részletei
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Cég neve
UTA Magyarorszag Kft
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Munkavégzés helye
1134 Budapest
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Windows
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar anyanyelvi szint
- 3-5 év tapasztalat
- Főiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
The Customer care and Sales Support colleague will be responsible for close cooperation with Field Sales and Headquarters’ departments. You will also get to work directly with customers; to build relations and ensure high quality standards.
As the Sales Support and Customer Care specialist you will:
As the Sales Support and Customer Care specialist you will:
- Carry out daily sales support work.
- Respond directly to customer requests by phone or email.
- Order and record card orders and toll payment devices.
- Answer the request of the Field Sales colleagues by phone or e-mail.
- Process incoming contracts and orders in a timely manner, considering quality expectations.
- Present products and services to existing corporate customers
- Perform all necessary activities and tasks in the Customer Relationship Management (CRM) system and Salesforce.
- Ensure extensive product know-how
- Incoming contract documentation, control, and management.
- Handle/record complaints in the CRM
- Must follow contractual process, follow company protocol.
- Contact with HQ daily
- Prepare reports
Requirements
Previous work experience in a similar function in areas as Sales Support or Customer Care area.
Education:
Education:
- completed commercial training or commercial, business degree
- Good PC skills (Office, Notes, Salesforce)
- Good understanding of numbers
- Negotiation skills
- High service orientation and service readiness
- Ability to handling objections in customer discussions
- Outstanding communication skills
- An eye for details and sense of urgency
- Ability to work independently and in a team
- Good analytical and problem-solving skills
- Willingness to push for win-win solutions.
- Stress tolerance
- Customer focus, motivated individual
- Good analytical skills, ability to solve problems, striving to find solutions beneficial to both parties.
What we offer
Company laptop and mobile phone
Partial home office (after trial period)
Cafeteria (SZÉP-kártya) and Medicover Healthcare package (after trial period)
Competitve salary
Partial home office (after trial period)
Cafeteria (SZÉP-kártya) and Medicover Healthcare package (after trial period)
Competitve salary
Workplace extras
- Canteen
- Bicycle storage
Company info
www.uta.com
UNION TANK Eckstein GmbH & Co. KG (UTA Edenred) is a leading European mobility service provider. With UTA Edenred acceptance media, commercial fleet operators of all sizes can access more than 82,600 acceptance points in 40 countries across Europe. Benefits include cash-free access to conventional and alternative fuels independent of brand; a rapidly growing charging network for electric and hybrid vehicles; electronic toll settlement in 27 countries; vehicle services such as breakdown, towing, repair and cleaning; and VAT and fuel tax refunds through UTA Edenred’s service provider partner.
UNION TANK Eckstein GmbH & Co. KG (UTA Edenred) is a leading European mobility service provider. With UTA Edenred acceptance media, commercial fleet operators of all sizes can access more than 82,600 acceptance points in 40 countries across Europe. Benefits include cash-free access to conventional and alternative fuels independent of brand; a rapidly growing charging network for electric and hybrid vehicles; electronic toll settlement in 27 countries; vehicle services such as breakdown, towing, repair and cleaning; and VAT and fuel tax refunds through UTA Edenred’s service provider partner.
How to apply
Please send us your CV in Hungarian or English indicating your salary request.
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