Reservations Supervisor (H/F) Hotel Schweizerhof
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Reservations Supervisor (H/F)

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Állás részletei

  • Cég neve

    Hotel Schweizerhof

  • Munkavégzés helye

    Zermatt, 3920, Mitarbeiterbüro Bahnhofstrasse 5

  • Munkaidő, foglalkoztatás jellege

    • Alkalmazotti jogviszony
    • Általános munkarend

  • Elvárások

    • Angol középfok és
    • Német középfok
    • 1-3 év tapasztalat
    • Középiskola
Állás elmentve
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Állás leírása

Responsibilities

Your main tasks

  • Sales conversations, acceptance and processing of written and telephone reservations

  • Correspondence in German/French/English

  • Advising guests regarding prices and categories

  • Creating and keeping reservations up to date

  • Preparing offers, confirmations, etc. in German/French/English

  • Monitoring provisional bookings and following up accordingly

  • Checking correspondence and filing

  • Maintaining and updating guest records

  • Managing the Channel Manager (availability and rate updates)

  • Acting as deputy for the Revenue & Reservation Manager in their absence

Requirements

Your profile

  • Professional experience in a similar establishment, either domestically or abroad

  • Good spoken and written skills in German, English, and French

  • Team spirit, flexibility, resilience, and a strong sense of responsibility

  • Ability to work in an organized manner even in hectic situations

What we offer

Benefits

  • Interesting and varied work environment

  • Open and dynamic company structure with modern employment conditions

  • Team-oriented leadership style with freedom for ideas and creativity

  • Opportunities for development and further training

  • Attractive location in the heart of Zermatt

  • Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch

  • Access to a private fitness room and a variety of sports activities in Zermatt

  • Use of our pool during designated swimming times for employees

  • Professional development opportunities through our training and development programs, including access to courses offered by Ritzy

  • Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card

  • Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels

Company info

Bahnhofstrasse 5

3920 Zermatt

How to apply

You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
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