Állás részletei
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Cég neve
Tech Mahindra
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Munkavégzés helye
1134 Budapest, Váci út 37.
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Egyéb juttatások
- Egészségpénztár
- Cafeteria
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Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
- Folyamatos munkarend
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Általános iskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
- Analysis – Strong Analytical skills
- Should be able to handle & achieve the departmental requirements
- Maintain data integrity
- Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysis
- Should be open to change, Multi-tasking skills
- Ability to manage real time queues and skill changes
- Communication between Team Locations to effectively manage the staff
- Ensure is able to effectively manage floor discipline
- Ability to think on toes and take accurate decisions which will help in meeting the service goals
- Meet Real Time Adherence
- SLA – Service Level/Abandon Rate Targets met on a consistent Basis
- Real Time Reporting – Timeliness & Accuracy
- Client Management – Internal and External
- Ability to work on data and generate various types dashboards, reports/ad-hoc reports required on real time basis
- Ability to handle high level data analysis and data
Requirements
- Good knowledge of MS Excel & other MS Office Applications
- Should have good communication skill
- Should have good Knowledge of Avaya CMS
- Ability to think strategically and work in terms of business opportunity and growth
- Candidate should be ready to work in different shift environment- and on weekends.
- Ability to handle pressure and a natural go getter
- Should have understanding of basics in Scheduling
What we offer
- Multicultural environment
- Work from Office
- Chance to be part of a growing organization
- Usage of languages
- Private health insurance
- Cafeteria benefits
- Venue easy to access and modern office near metro line 3
- Competitive compensation package
- Wide range of training and certifications available for career development
Company info
Tech Mahindra Hungary, also a hub for people, who are ready to explore not only the opportunities that the global business world beholds, but also their own talents and skill sets. We guide you, we mentor you and we care for you, not just verbally but with numerous benefits and policies that translate our thoughts into action.
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Egyéb adatok és információk
Értékelések a(z) cégről
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