Állás részletei
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Cég neve
Unisys
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Munkavégzés helye
Budapest
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Fizetés
Bónusz -
Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Egészségbiztosítás
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
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Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Középiskola
Állás leírása
We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™
What success looks like in this role:
We are seeking a junior Service Partner Coordinator to join our team in Hungary. If you have a passion for client communication and time management, we want to hear from you!
Key Responsibilities:
- Registering and validating the Partner' service requests
- Booking appointment in case the Customer requires it
- Interface between our Customer and our Customer Engineers
- Perform initial triage of service event
- Order the necessary part the Engineer requires for the service requests
- Ensure Customer Engineers access requirements are met
- Assign service requests to Customer Engineer
You will be successful in this role if you have:
- Fluent German and English language skills
- Knowledge/experience of PC systems & components
- Experience of incident logging systems is an advantage
- Active participation in ongoing quality initiatives at the desired level, detailed on the UGSH Quality Portal by considering all relevant objectives, policies and procedures
- Good working knowledge of MS Office (Word, Excel, Outlook)
- ITIL qualification is an advantage
What do we offer?
- Monthly gross 35.000 HUF cafeteria
- Private Health Insurance - Premium Package provided for all Unisys associates after 6-months tenure
- Language bonus
- Home office allowance
- Last and foremost, a great team, also a lot of learning and training opportunities
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Sector(s):
- Business Supporting Centres
- Client Support, Administration
- IT Operation, Telecommunication
- Project Management
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