Állás részletei
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Cég neve
Parma Produkt Kft.
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Munkavégzés helye
1145 Budapest, Uzsoki utca 36.
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Egyéb juttatások
- Mobiltelefon
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
- Általános munkarend
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Tech stack
- IT SUPPORT HARDWARE CABLING BACKUP
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Biztosított eszközök
- Laptop
- Desktop PC
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Elvárások
- Angol középfok
- 3-5 év tapasztalat
- Egyetem
- 'B' kat. jogosítvány
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
- Provide onsite IT support
- Accept and register tickets
- Order and prepare for use computers
- Implement standard modifications to the central system in accordance with set procedures
- Install updates and/or implement modifications in the locally managed systems
- Manage and maintain workplaces
- Follow up on tickets and inform users
- Offer support in application and IT infrastructural projects
- Maintain professional knowledge
Requirements
- Recording and handling escalated tickets and providing support to internal customers for complex IT issues, aiming to ensure continuity of daily operations and systems..
- Searching for and documenting standard solutions for recurring IT issues with the aim of providing clear procedures that can be consistently used by the IT Service Desk Agents.
- Addressing recurring IT issues at their source with the goal of being proactive rather than reactive.
- Systematically performing installations, changes, upgrades, and expansions at the local Datacenter and provided services with the aim of ensuring continuity and capacity.
- Monitoring the local Datacenter with the aim of proactively taking action to prevent potential issues.
- Ensuring backups of the local Datacenter with the goal of securing data in case of potential crashes.
- Keeping internal IT documentation up to date to provide backup documentation for colleagues within the team.
Nice-to-have
We need someone with at least two-four years of experience in a similar role.
Some important competences:
Some important competences:
- Hands on mentality
- Independent
- Organized
- Problem solving
- Accountability
What we offer
- Long-term, stable employment
- Family atmosphere at work
- Secure, international corporate background
Workplace extras
- Bicycle storage
- Free coffee, soft drinks
Company info
The Parma Produkt Gyógyszergyártó Kft. was founded in 1996. It is owned by the Dutch FAGRON group which has a global leading role in the distribution of raw materials used for the preparation of medicines and it is a key market player in personalized medicine, manufacturing and distribution of magisterial products.
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