Állás részletei
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Cég neve
Lufthansa Systems Hungária Kft.
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Munkavégzés helye
Hibrid • Budapest -
Egyéb juttatások
- Cafeteria
- Egészségbiztosítás
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Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
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Elvárt technológiák
- POWERSHELL SECURITY ACTIVE DIRECTORY TROUBLESHOOTING ACCESS ITIL SERVICE MANAGEMENT DNS CHANGE MANAGEMENT
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Hasonló állásokról értesítőt állítottunk be!
Válogatást küldünk a hasonló lehetőségekről e-mailben, és app felhasználóinknak push értesítésben is.
Állás leírása
Responsibilities
- Administer Microsoft 365 services in a large enterprise environment
- Handle Level 2 or Level 3 incidents and troubleshoot issues
- Process service requests for mailboxes, groups, permissions, policies and service configuration
- Support email security gateways and secure email relay services
- Test and implement changes through the agreed change management process
- Investigate authentication, directory synchronization and application access issues
- Install Exchange Server updates and maintain Exchange application health
- Monitor service health and review Microsoft announcements
- Write and maintain PowerShell scripts and Microsoft Graph integrations
- Keep tickets, operating manuals, runbooks, FAQs and knowledge articles up to date
- Produce reports on service performance, usage and governance findings
- Work with Microsoft, vendors and internal teams to resolve issues
- Take part in knowledge transfer, service transition and operational improvements
- Participate in on-call duty providing support outside office hours if needed
Requirements
- Hands-on experience administering Microsoft 365 in an enterprise environment
- Experience handling incidents, fulfilling service requests and implementing approved changes
- Working knowledge of SMTP, DNS, mail routing, SPF, DKIM and DMARC
- Understanding of Active Directory, Microsoft Entra ID and directory synchronization related to Microsoft 365
- Practical experience using PowerShell for administration and troubleshooting
- Understanding of networking, authentication, permissions and secure administrative access
- Experience working with an ITSM platform to record and manage incidents, requests and changes
- Fluent spoken and written English
- Willingness to participate in a shared on-call support rotation ensuring 24/7 service availability
Nice-to-have
- Experience with Proofpoint Email Protection, Proofpoint Secure Email Relay or similar services
- Experience with Teams Phone, Teams Rooms or call quality troubleshooting
- Experience supporting Exchange Server in a hybrid environment
- Experience with Microsoft Graph, service principals, application permissions and source control for scripts
- Knowledge of SharePoint Online, OneDrive for Business, Power Apps, Power Automate, Microsoft Copilot Studio, Microsoft 365 Copilot or Microsoft Purview Information Protection
- Experience with Rencore Governance, Nexthink or similar tools
- Experience with service transitions and ITIL-based service management
- Relevant Microsoft certifications
- German language skills
What we offer
- Hybrid working with weekly 2 office days and flexible working hours based on core time
- Financial benefits including cafeteria, referral reward and team or individual reward
- Corporate health insurance package with nationwide coverage
- Carefully designed career paths with training courses and projects
- Language courses, tech talks and trainings
- Lufthansa Group flight ticket discounts
How to apply
You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
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