Lead Office Secretary

Lead, supervise, and develop a team of up to 8 Office Secretaries and Receptionists.
Mentor and support onboarding, training, task distribution, and performance evaluation.
Standardize, improve, and maintain administrative and office processes.
Oversee daily administrative operations: document flow, correspondence, calendars, and office coordination.
Manage internal and external communications, including emails, phone calls, visitors, and official correspondence.
Coordinate meetings and executive calendars efficiently.
Ensure effective document management and confidentiality.
Oversee office management activities: procurement, vendor coordination, and external services.
Act as the key point of contact between management and the administrative team, resolving operational issues and suggesting improvements.
Support senior management with complex administrative tasks and special projects.