Állás részletei
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Cég neve
Tech People Hungary Kft.
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Munkavégzés helye
udapest (XI.)
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Egyéb juttatások
- Egészségbiztosítás
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
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Elvárások
- Angol felsőfok és
- Olasz felsőfok
- 1-3 év tapasztalat
- Középiskola
Állás elmentve
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Állás leírása
Tech People Hungary Kft.
Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.
Currently we are looking for
Italian speaking service desk analyst - L1 (NT)
Location: Budapest (XI.), hybrid (2 office days/week)
Salary: competitive
Type of employment: full time employee
Tasks:
- Troubleshoot IT related issues and handle customer requests
- Provide remote support through different channels such as telephone, email, or chat
- Support our top customers using your specific language skills
Requirements:
- A high school diploma
- Speak English on a communication level (for interviews, training , and internal communication)
- Speak Italian on a business level (working/support language)
- Candidate needs to be currently eligible to work in Hungary.
- Relevant experience in Service Desk, Help Desk or Customer Care roles
- Relevant experience in a Customer Support role
- Ability to interact with customers and provide solutions
- Basic Windows, Office 365, and Network troubleshooting skills
What we offer:
- An attractive compensation package.
- A perfect choice offering stability.
- A wide range of benefits, including a market-leading comprehensive private health care package.
- You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
- You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
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