Állás részletei
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Cég neve
Graphisoft SE
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Munkavégzés helye
Hibrid • 1031, Budapest -
Egyéb juttatások
- Cafeteria
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Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
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Elvárt technológiák
- IT SUPPORT EXCEL NETWORK HARDWARE IOS ANDROID ACTIVE DIRECTORY WORD POWERPOINT DNS DHCP POWERSHELL ACCESS OUTLOOK TROUBLESHOOTING
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Biztosított eszközök
- Laptop
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar középfok
- 5-10 év tapasztalat
- Középiskola
Kis türelmet...
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Hasonló állásokról értesítőt állítottunk be!
Válogatást küldünk a hasonló lehetőségekről e-mailben, és app felhasználóinknak push értesítésben is.
Állás leírása
Responsibilities
- On-site support in the Budapest office and remote assistance to colleagues worldwide in both English and Hungarian
- End-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems
- Support collaboration platforms and promote effective use of tools such as Miro, Microsoft Teams, and SharePoint Online
- System administration tasks including managing Active Directory, Entra ID, and Microsoft 365
- Application support for Microsoft Teams, Outlook, Word, Excel, and PowerPoint
- Handling incident and service request tickets with accurate categorization, documentation, and timely resolution
- Keeping users updated on ticket progress and meeting defined SLA targets
- Maintaining up-to-date user guides, FAQs, and process documentation
- Managing hardware assets and lifecycle processes
- Assisting with basic network troubleshooting (DNS, DHCP, IP)
- Staying informed about emerging technologies and recommending improvements
Requirements
- 5+ years end-user support experience
- Strong verbal and written communication skills in both English and Hungarian
- Certificate specialized in IT
- Fast turnaround of customer requests
- Team-player with ownership and accountability
- Motivation in helping others
- Development and maintenance of PowerShell scripts to automate administrative tasks, streamline user and system management, and improve operational efficiency
What we offer
- Flexibility of a hybrid workplace with at least 1 day per week home office after probationary period
- Cafeteria package
- Medicover insurance
- Access to LinkedIn courses
- Company issued notebook and mobile phone with unlimited data plan to support home office
- Employee Assistance Program for personal, legal, financial, or health-related support
- International, inspiring, and dynamic environment
- Challenging and various tasks
- Continuous learning and development opportunities
Company info
Graphisoft is part of the Nemetschek Group.
How to apply
You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
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