Állás részletei
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Cég neve
AXEPTA SA
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Munkavégzés helye
Távmunka / Remote -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
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Elvárt technológiák
- IT SUPPORT HARDWARE NETWORK WINDOWS MS OFFICE ACTIVE DIRECTORY
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Biztosított eszközök
- Workstation
- Windows
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola
Állás leírása
Responsibilities
IT Support Consultant (Level 1 & 2)
Location: Geneva, Switzerland (On-site)
Contract Type: Temporary – Consulting Assignment
Workload: 40–42 hours/week
Schedule: Monday to Friday, between 08:00 and 18:00
Key Responsibilities
Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
Diagnose and resolve incidents via ticketing tools (remote & on-site support)
Install, configure, and maintain devices, applications & user accounts
Escalate complex issues to higher-level support when required
Ensure excellent customer service and follow-up on user requests
Maintain documentation and contribute to process improvement
Requirements
Proven experience in IT Support / Service Desk (Level 1 & 2)
Strong knowledge of Windows environment, MS Office / O365, Active Directory, and ticketing systems
Ability to troubleshoot network & workstation issues
Fluent English required; French highly appreciated
Strong communication skills, proactive mindset & customer-focused attitude
Ability to work fully on-site in Geneva (Monday to Friday)
What We Offer
Opportunity to work in a dynamic, multicultural environment
Competitive consulting package
Daily collaboration with international teams & modern tech environment
If you're a motivated IT Support professional with a strong service mindset, we would love to hear from you. Apply now and join an engaging and fast-moving assignment in Geneva!
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