Grafton Recruitment logó

IT Support analyst

Állás részletei

  • Cég neve

    Grafton Recruitment

  • Munkavégzés helye

    Budapest
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Általános munkarend
  • Elvárt technológiák

    • IT SUPPORT HARDWARE NETWORK LAN WAN SECURITY ANTIVIRUS WINDOWS MS OFFICE TROUBLESHOOTING
  • Elvárások

    • Angol felsőfok és
    • Magyar anyanyelvi szint
    • 1-3 év tapasztalat
    • Középiskola
Állás elmentve
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Állás leírása

Responsibilities

  • Responsibilities:

    • Provide technical assistance and support for computer systems, software, and hardware issues
    • Troubleshoot and resolve problems with desktops, laptops, printers, and peripherals
    • Install, configure, and maintain software applications and operating systems
    • Set up new user accounts and profiles, and deliver orientation and training on IT systems
    • Manage network connectivity (LAN, WAN, Wi-Fi)
    • Monitor system performance and take proactive measures to prevent downtime
    • Maintain inventory of hardware, software, and peripheral devices, including proper disposal of outdated equipment
    • Document IT support requests, resolutions, and related information
    • Collaborate with the IT team to implement and maintain IT security measures (backups, antivirus, firewalls)
    • Provide occasional after-hours technical support (Payed as overtime)

Requirements

  • Requirements:

    • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
    • Minimum 2+ years of experience in a technical support role
    • Strong technical knowledge of hardware, software, and peripherals
    • Proven troubleshooting and problem-solving skills
    • Excellent communication and customer service abilities in Hungarian and English languages
    • Ability to work independently and as part of a team
    • Advanced knowledge of Microsoft Windows systems and MS Office
    • Experience working in ticketing systems

What we offer

  • In return you get:

    • Cafeteria
    • Health insurance

Company info

Our international law firm partner, who provides a wide range of legal services, is looking for an IT Support Analyst to strengthen their Budapest based team.

How to apply

Please click the Apply button to send your application.

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