IT Onsite Support (m/f/d)

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Rheinmetall
Munkavégzés helye

Várpalota
Munka típusa
- Teljes munkaidő
- Általános munkarend
Tech stack
- NETWORK TESTING ITIL PC HARDWARE MS OFFICE SAP
Módszertan és szoftverek
- Testing
- Itil
Elvárások
- Angol felsőfok és
- Magyar anyanyelvi szint
- 3-5 év tapasztalat
- Általános iskola

Teljes munkaidő Általános munkarend

NETWORK TESTING ITIL PC HARDWARE MS OFFICE SAP

Testing Itil

Angol felsőfok és Magyar anyanyelvi szint 3-5 év tapasztalat Általános iskola

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Rheinmetall

IT Onsite Support (m/f/d)

WHAT WE ARE LOOKING FOR

Rheinmetall Hungary Munitions Zrt., a member of the Rheinmetall Group, is looking for an experienced person to support the IT processes of its new factory in Várpalota. As first point of contact for our departments and IT users you will be responsible for the following tasks.

Acceptance, evaluation and priorization of incidents and service requests
Processing and resolution of known incidents and service requests
Implement, manage and coordinate daily operations site support (incl. Network utilization, server performance, procurement and testing of hard -and software.
Close cooperation with our system specialsts and management of external service providers
Investigate technical issues and provide solutions in cooperation with regional IT team
Control, monitoring and delegation of tickets according to the SLAs
Documentation of solution descriptions
Teach and empower site personnel for use IT based technologies
Assistance with questions about the use of IT applications and IT systems
Participation in the deployment of the IT network of the new site

WHAT QUALIFICATIONS YOU SHOULD HAVE

Completed training as an IT specialist or equivalent
3 years professional experience, as a minimum
Practical experience with IT processes according to ITIL Best Practices is desirable
English knowledge in communication level
German is an advantage
Good knowledge of leading technology PC architectures and hardware technologies
Excellent knowlede of common standard SW applications (e.g. MS-Office, SAP)
Willingness to travel

WHAT WE OFFER YOU

Competitive compensation package
Work-life balance
Innovative solutions
International team and company culture
Creative ideas are listened to
Dynamic, supportive working environment
Participation in the creation of a new plant, a unique greenfield investment in the defence industry.

CONTACT INFORMATION

Contact Person: Marcel Lappe

For questions regarding your application, please use the contact form.