IT Application Operation Expert

Providing IT services for Mol IT and Digital GBS Hungary Kft. with quality and according to the valid terms and conditions of the IT Service Catalogue for the applications belonging to the Card and Mo-bility businesses.

Is it resonating with you?

Then your place is here with us as an IT application operation expert (Card and Mobility related applications) based in our high tech Budapest MOL Campus.

Main responsibilities:

• Operates the IT applications and ensures professional support to the users, handles incidents, problems and change requests and provide resolution and makes suggestions for improvement of the related processes.

• Contribute to the handling of incidents involving other subsidiaries, flagships and IT departments.

• Be Familiar with the business processes served by the applications, operates the IT services and proposes improvements.

• Participates in the IT enhancements related to Card and Mobility systems, and implementation of the modified/developed solutions and systems.

• Responsible for the professional, accurate and on-schedule implementation of project tasks.

• Initiates, facilitates and supports the professional and cost-effective sunsetting process of out dated IT systems.

• Cooperates closely with Business Partners, Process Architects, Developers, Application Architects and Business Analysts and senior operation colleagues, external vendors and stakeholders.

• Contributes to the standardisation of operations, application lifecycle management, consolidation and lead this activity within the domain.

• Ensures the business continuity at emergency cases, provide the professional control of readiness for such emergencies, and the updating of disaster recovery plans and security procedures.

• Responsible for the lifecycle management of operational software licences (registration, installation, modification, withdrawal) and for the software usage in accordance with the license agreement.

• Providing on call duties.

• Higher education (college / university degree)

• 3+ years on IT or professional field, preferably in application operation

• Generic hardware and software knowledge

• Windows 2016 OS knowledge

• relational databases (Oracle, MS-SQL) scripting knowledge,

• basic Linux knowledge (SUSE)

• Thorough understanding of systems and industry-specific business applications,

• Knowledge of business related applications

• IBM mainframe AS400 knowledge

• ITIL V3, V4 basic

• Excellent interpersonal skills with structural thinking and analysis approach ·

• Communication skills – the ability to communicate well in English, verbally and in written form.

• Problem-solving skills

• Be open to learn new competencies, problem solving skills, teamwork, analytical thinking

• Active level in English both in written and oral

• Professional trainings and professional advancement – within MOL Local or MOL Group
• Performance based annual bonus, loyalty bonus (after 3 years of employment)
• Maximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc)
• Awards and recognitions (extra leave days, project reward, leadership reward, etc.)
• Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support)
• Support in difficult situations (health insurance support for employees with diability,advance salary payment, etc.)
• Support for physical and mental well-being (fitness center, health programs and company help line)
• Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program)
• Other company benefits (MOL partner benefits, discounted fueling)
• Discounted phone fleet package for family members, Discounted MediCare health insurance for family members, Life and accident insurance
• Travel allowance - 40 HUF/km
• Community building (MOL open day, family days, cooking days, Christmas concert, IT day)
• Home office and flexi time