Implementation Consultant – Hotel Software Solutions

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Bit Soft HU Kft.
Munkavégzés helye

Hibrid • Bányató utca - Budapest, 1108

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
Elvárt technológiák
- ERP mysql Microsoft office
Biztosított eszközök
- Laptop
- Headset
- Mobiltelefon
Elvárások
- Angol felsőfok és
- Magyar anyanyelvi szint
- 3-5 év tapasztalat
- Egyetem
- 'B' kat. jogosítvány

Teljes munkaidő Alkalmazotti jogviszony Általános munkarend

ERP mysql Microsoft office

Laptop Headset Mobiltelefon

Angol felsőfok és Magyar anyanyelvi szint 3-5 év tapasztalat Egyetem 'B' kat. jogosítvány

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Responsibilities

Your Mission in a Glimpse:
As an Implementation Consultant for our Hotel Software Solutions team, you will play a key role in helping hospitality clients adopt, configure, and maximize Bit Soft’s technology in their day-to-day operations. You will manage implementation projects end-to-end, deliver effective training, and provide ongoing consultancy to ensure clients get the most out of our solutions.
Key Responsibilities:
Software Implementation & Client Onboarding

Coordinate and deliver software implementation projects on-site at hotel client locations.
Manage all aspects of implementation including scheduling, setup, configuration, and go-live support.
Lead training sessions for hotel staff on how to effectively use Bit Soft systems.
Provide hands-on assistance during software rollouts, ensuring seamless transitions and minimal disruption to operations.

Consultancy & Operational Understanding

Understand client business operations and workflows to align implementations with their real-world needs.
Offer process improvement advice and ensure the software is customized to client-specific requirements.
Act as a trusted advisor post-installation, offering guidance and support to ensure optimal system use.

Documentation & Cross-Department Communication

Ensure all technical and user documentation is accurately prepared and shared with relevant departments.
Work closely with internal teams including development, product, and customer support for a smooth delivery process.
Adhere to internal quality standards and ensure alignment with project timelines.

Requirements

What We Are Looking For:

Previous experience in software implementation, ideally within hotel or hospitality environments.
Hands-on operational experience in a hotel (e.g. front office, reservations, or F&B).
Familiarity with hotel management software and/or financial accounting systems (ERP experience is a plus).
Basic knowledge of MySQL and intermediate/advanced proficiency in Microsoft Office.
Excellent organizational skills with the ability to manage multiple client implementations simultaneously.
Strong communication and interpersonal skills with empathy and a customer-first approach.
Resilience under pressure and ability to troubleshoot in real time.
Driving license (Category B).
Advanced English proficiency, French is a strong plus.

What we offer

Why Join Bit Soft?

Work in a collaborative, forward-thinking team culture with growth opportunities.
Enjoy a hybrid work setup with the flexibility to balance field and remote duties.
Benefit package includes SZEP card and ongoing trainings.

Workplace extras

Free coffee, soft drinks

Company info

Bit Soft Hungary Budapest, Budapest, Hungary (Hybrid)
About Bit Soft:
Bit Soft is a team of passionate professionals building cutting-edge technology to help restaurants and hotels thrive. From POS systems and mobile apps to kiosks and delivery platforms, our software powers the daily operations of hospitality leaders such as Burger King, Bellozo, Danubius Hotels. With operations in Romania, Hungary, Bulgaria, and France, and plans to grow across Europe, and, as we scale, we are committed to maintaining excellent services for our clients worldwide.