German speaking Technical Support Specialist

Jelentkezem

Cég neve

Grafton Recruitment
Munkavégzés helye

Budapest

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Responsibilities:
- Manage customer inquiries from start to finish, ensuring successful resolution
- Identify, analyze, and fix issues related to hardware and software
- Forward complex or unresolved cases to the appropriate internal teams
- Communicate in a professional, easy-to-understand manner tailored to each user
- Provide reliable product and service information following support standards
- Adhere to security and data protection rules during all customer interactions

Requirements

Requirements
- High school diploma or higher
- Previous experience in customer support environment
- Excellent German and English communication skills
- Solid knowledge of Microsoft Office tools

What we offer

Location&Work Setup
This is an onsite position based in either Budapest or Debrecen.

What our Partner Offer
- Competitive compensation and benefits package
- Paid initial training and ongoing development
- Supportive, multicultural team atmosphere
- Opportunities for advancement within a growing support center
- Modern workspace and equipment designed for efficient teamwork

Company info

This position focuses on delivering quick, dependable technical support while transforming customer challenges into clear, practical outcomes. It blends analytical thinking, effective communication, and a genuine commitment to customer satisfaction, ensuring each interaction creates a positive experience.