Állás részletei
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Cég neve
Foundever Magyarország Kft.
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Munkavégzés helye
1134 Budapest, Váci út 43.
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Egyéb juttatások
- Cafeteria
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Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Tech stack
- MS OFFICE
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Elvárások
- Angol középfok és
- Német felsőfok
- Nem kell tapasztalat
- Általános iskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
- As a Customer Support Technician – Level 1 Agent – you will be the first contact of the customers – and you will have to handle incoming phone calls, emails & end-user requests of the products
- Give accurate information to customers, who turn to you for technical or general help about the product, understand and investigates root causes of customer inquiries
- Keep the user informed and follow-up ongoing cases
- Involve your customers – realise and understand their needs, provide positive experience for them, maintain and improve customer satisfaction level
- Be proactive - identify deeper drivers of customer needs
- Don’t be afraid of some administration - record all the cases to the client’s tool, follow up your answered calls and emails
Requirements
- Fluent in German language and has conversational English language knowledge
- BASED IN HUNGARY OR WILLING TO RELOCATE
- Loves helping customers, communicates clearly and has excellent problem solving skills
- Has a strong customer service focus
- Having experience in customer service that’s an advantage, but we will provide full professional training
- Pays close attention to the details
- Enjoys learning new things and develops – adopts changes easily and be flexible
- Confident user of MS Office package
What we offer
- Coming from abroad? We help you with a relocation package
- Possibility to work from home (in Hungary)
- Competitive salary, bonuses and cafeteria benefits
- Paid professional training lead by our professional trainers
- Stable and international company background
- Multilingual environment, native colleagues from more than 25 nationalities
- Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
- Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
Állás, munka területe(i)
Álláshirdetés jelentése
Egyéb adatok és információk
Értékelések a(z) Foundever Magyarország Kft. cégről
Az adatok az oldalon leadott értékelések eredményét tükrözik, melyre a cég nincs ráhatással.
Állás, munka területe(i)
Álláshirdetés jelentése
