German Speaking International Customer Associate

Jelentkezés a cégnél

Cég neve

Computacenter Services Kft.
Munkavégzés helye

Hibrid • Haller Gardens - Budapest, Soroksári út 34, 1095

Egyéb juttatások
- Egészségpénztár
- Cafeteria
- Nyelvtanulás támogatása
- Sport támogatás
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
Biztosított eszközök
- Laptop
- Headset
Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

As an International Customer Associate, you will be at the forefront of the customer experience, working with some of the largest global brands. You will support customers and their user across Europe and reduce the complexities of International trading.

On a daily basis:

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability
You keep contact with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Export and Intra-EU shipments
You ensure the accurate & efficient sales order entry in accordance with customer specific SLAs and requirements, including any downstream management of own sales orders
You ensure correct product selection, based on rebates, pricing, availability & lead times, inventory, contract, customer requirements etc.
You support the maintenance of customer specific pricing & catalogues, linked to our customer facing eBusiness procurement tools
You need to proactively resolve and manage customer, account, order, and invoices queries (as received) promptly
You contribute and participate in continuous improvement and optimisation projects across the Group to deliver operational efficiencies that enhance the customer experience
You support standard customer reporting requirements as required (as identified through during the onboarding process)
You deliver an exceptional customer experience.

Requirements

You have at least 1 year experience in a customer service related position
You are fluent in English + German
You have strong administrative and good communication skills
Ability to learn, develop and grow in a fast-paced environment
A high degree of adaptability and flexibility in your approach, with a proactive approach to continuous improvement
Ability to work in a team, on their own, with the ability to prioritise workload
Knowledge of the major IT manufacturers and their products.

Nice-to-have

You are familiar with SAP
You have Quote order management experience
You have experience in Sales Support.

What we offer

Development and career opportunity within an international team
As you will have a lot of cross-functional tasks, you can have insight and gain impressive knowledge of numerous departments in a global company
Language courses, trainings and Talent Programmes
Medicare private health care package and cafeteria benefits (yearly gross 500000 HUF and after the first year spent within the company, it grows to gross 780000 HUF)
Reward and recognition.

Workplace extras

Shower
Corporate events
Bicycle storage
Parking

Company info

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Jelentkezés a cégnél

MENTÉS