Grafton Recruitment logó

French speaking Customer Support Team lead

Állás részletei

  • Cég neve

    Grafton Recruitment

  • Munkavégzés helye

    Budapest
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Általános munkarend
  • Elvárások

    • Angol felsőfok és
    • Német felsőfok
    • 5-10 év tapasztalat
    • Egyetem
Állás elmentve
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Állás leírása

Responsibilities

  • What You'll Be Driving as a Customer Support Team Lead:

    • Lead and inspire your team through effective people management
    • Conduct impactful one-on-one meetings to foster growth
    • Monitor and optimize KPIs for performance excellence
    • Handle escalations with confidence and professionalism
    • Join sales calls and empower your team with strategic support
    • Dive into reports and data analysis to guide decisions
    • Oversee daily customer service operations with precision

Requirements

  • What Makes You the Ideal Fit:

    • Fluent in French and English
    • 1-2 years of experience as a Team Leader or Supervisor
    • Exceptional communication skills-both written and verbal
    • Strong organizational mindset and sharp prioritization abilities

What we offer

  • What's in It for You:

    • Competitive salary and cafeteria benefits
    • Performance bonus to reward your success
    • Private health care and life & accident insurance
    • Employee Referral Program with generous bonuses

Company info

We're on the hunt for a French-speaking Team Leader to join one of our prestigious multinational partners. If you're passionate about leadership, thrive in fast-paced environments, and want to make a real impact in client relations-this is your moment.

How to apply

Please click the Apply button to send your application.

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