French speaking Affiliate Pharmacovigilance Associate

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world.

WFO: We are flexible for work from office days. Currently, we are working 2 days in a month from office, and it may evolve to 1/ 2 days in a week depending on HR communication.
 

• Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
• Route information/safety reports to appropriate Department (e.g. medical information, quality assurance) as applicable.
• Monitoring mailbox, triage for patient safety reports and emails.
• Maintaining and archival of emails/source documents and updating shared folders.
• Handling of source document and entering data in front-end system as per triage criteria; acknowledge receipt of information.
• Obtain consent from reporter to follow up on safety reports.
• Assess cases for missing information and follow up attempts until closure.
• Check case validity.
• Perform initial checks, search database to prevent duplicate entries.
• Ensure upfront clarification requests in case of data discrepancy identified in source document.
• Enter safety information in front-end system and evaluating the safety information for case seriousness and potential upgrade and downgrade for seriousness in follow up cases, evaluate dechallenge-rechallenge.
• Translation & Back Translation of safety information as applicable.
• Anonymize/redact source documents and/or AE forms (as applicable).
• Responsible for receiving, reviewing and archiving source data records for any missing/discrepant safety information.
• Identify discrepancies and maintain email clarifications of discrepancies for SDV.
• Perform Health Authority database/registry extraction to retrieve and processes Individual Case Safety Reports.
• Document review processes.
• Responsible for completion of day-to-day work and process flows within the agreed SLAs
• Maintaining data as per customer guidelines.
• Work with project quality roles to improve case quality.
• Attend training sessions and develop skills and capabilities on an ongoing basis.
• Timely completion of assigned trainings and training files.
• Co-ordinate with internal teams to obtain necessary information required for day-to-day operations.
• Assists in the training and mentorship of new joiners as necessary.

• Graduate in Pharmacy or Life Science
• 1 year of Pharmacovigilance or relevant clinical experience
• Excellent spoken and written French and English proficiency

• Competitive salary and benefit package (cafeteria + annual bonus)
• Training and continuous learning and certification opportunities
• Free medical benefit package
• Reimbursable language courses
• Risk and accident insurance
• Chance to be part of a rapidly expanding organization
• Multilingual, multicultural environment with native colleagues
• All You Can Move SportPass (at a discounted price)
• Team events, company events
• Relocation package
• High value awards and recognitions