Food & Beverage Manager

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Hotel Schweizerhof
Munkavégzés helye

Zermatt, 3920, Mitarbeiterbüro Bahnhofstrasse 5

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok
- 1-3 év tapasztalat
- Főiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Your main tasks

Your main responsibilities
Oversee daily operations across all F&B outlets and service periods, coordinating service, kitchen, and stewarding teams.
Monitor performance (covers, revenue, costs, guest feedback) and implement corrective actions promptly.
Drive concept development, seasonal activations, upselling, and cross-selling to grow F&B revenue.
Manage budgets, forecasting, cost control, purchasing, and inventory with rigorous financial discipline.
Ensure full compliance with HACCP, Swiss hygiene standards, and quality requirements.
Handle guest feedback, complaints, and VIP requests with professionalism and discretion.
Lead recruitment, onboarding, training, and development of F&B teams adapted to seasonal operations.
Maintain optimal staffing levels across high and low season, in line with productivity targets.
Conduct regular performance reviews and coaching for supervisors and team leads.
Act as an ambassador of the Schweizerhof Zermatt and Michel Reybier Hospitality values.
Your profile
Proven operational experience in F&B management within a quality hotel environment; alpine or resort experience is a strong advantage.
Background in multi-outlet operations including restaurant, bar, breakfast, room service, and events.
Sound knowledge of fine dining or premium dining standards; exposure to Michelin-level operations is a plus.
Hands-on leader with a genuine presence on the floor and the ability to inspire and develop a team.
Solid financial understanding: budgeting, cost control, forecasting, and purchasing.
Excellent communicator across departments, able to work closely with Kitchen, Front Office, and the GM.
Guest-oriented, discreet, detail-focused, and calm under the pressure of peak season.
Familiar with HACCP and Swiss food safety and hygiene regulations.
Degree or diploma in Hospitality Management or equivalent professional experience.
Fluency in English is required; German and French are an asset.
Passionate about alpine hospitality, service culture, and continuous improvement.

Requirements

Your profile

Professional experience in a similar establishment in Switzerland and/or abroad
Good verbal and written communication skills in German, English, and French
Team spirit, flexibility, resilience, and a strong sense of responsibility
Ability to stay organized and efficient even in busy or stressful situations

What we offer

Benefits

Central staff accommodation located in the heart of Zermatt and Täsch
Attractive employee, family & friends room rates, as well as various discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
Access to a staff fitness room and a wide range of sports activities in Zermatt
Use of the pool area during designated employee swim times
Participation in our development program, which offers access to various training courses (for example, with the company Ritzy)
Discounts on seasonal or annual ski lift passes with the Zermatt resident card
For employees who are unable or prefer not to work both winter and summer seasons in Zermatt, we provide support — in collaboration with our partner hotels — to find a complementary position